Marquis Newberg

Reviews for Marquis in Newberg provide a mixed but generally positive picture of the facility, highlighting the quality of care, staff dedication, and cleanliness. Many reviewers praised the attentive, cheerful, and caring staff, noting their hard work and the clean environment. The food, however, received mixed reviews, with some finding it wonderful and others describing it as awful or unrecognizable.

Several personal stories underline the facility's commitment to patient care, including accommodating large families, facilitating holiday celebrations, and providing personalized attention to residents. The physical and occupational therapy services were highly regarded, contributing to positive rehabilitation experiences for many.

On the administrative side, the management and nursing staff were commended for their caring approach and availability, with specific praise for their efforts in accommodating patients' needs and facilitating smooth transitions to and from the facility. However, there were criticisms regarding some aspects of care and administration, including concerns about response times to patient needs, medication management, and the professionalism of some staff members. One reviewer specifically criticized the performance of a social worker, advising caution when dealing with certain administrative staff.

Despite these criticisms, the overall sentiment is one of gratitude and appreciation for the care provided. Many reviewers expressed a willingness to trust Marquis Newberg with the care of their family members again, citing the strong bonds formed between staff and residents and the facility's overall atmosphere of family and community.