📞 Call for pricing and availability: (800) 780-8101
Marlborough Hills Rehabilitation & Hlth Care Ctr
121 Northboro Road, Marlborough, MA 01752
For Pricing & Availability
(800) 780-8101To Reach a Resident
(508) 485-4040Estimated Pricing
Price Comparison
Marlborough Hills Rehabilitation & Hlth Care Ctr Description
Marlborough Hills Rehabilitation & Hlth Care Ctr is a community that offers assisted living, nursing care, skilled nursing and rehabilitation and is located in the town of Marlborough, Massachusetts. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.
The community has an average rating of 4.6 out of 10 making it the 4th highest rated community in the city out of 4 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Marlborough
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Marlborough
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Marlborough
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews of the facility present a mixed picture, with some residents and visitors noting positive experiences, particularly with certain staff members and activities, while many others express serious concerns about the quality of care, cleanliness, and overall management.
- Several reviewers appreciate the efforts of specific staff members and the activities provided, mentioning that these aspects bring joy and comfort to the residents.
- Positive remarks are made about the nursing care, physical therapy, and occupational therapy, with some residents feeling at home due to the friendly staff and engaging activities.
- However, numerous reviews highlight significant issues such as poor hygiene, with reports of dirty sheets and residents left in unclean conditions for extended periods.
- Concerns about the facility being understaffed and underfunded are frequent, with reports of residents waiting hours for basic care and the facility lacking essential supplies like wheelchairs and blankets.
- Food quality is a common complaint, with some having to arrange alternative meal options for their loved ones due to the poor standard of meals provided.
- There are alarming reports of neglect and abuse, including residents being given the wrong medications, and a lack of respect and empathy from some staff members.
- Communication issues are mentioned, with families struggling to get in touch with staff or receive timely updates about their loved ones' care.
- Despite a few positive comments about the facility's appearance and some caring staff, the overwhelming majority of reviews suggest a need for significant improvements in care, cleanliness, and management.
Overall, while there are glimpses of quality care and dedicated staff, the preponderance of negative feedback raises serious concerns about the facility's ability to provide a safe, respectful, and nurturing environment for its residents.
Reviews
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Marlborough Hills Rehabilitation & Hlth Care Ctr Videos
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Health
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 2
Staffing rating: 3
Quality measure rating: 1
Long-term quality measure rating:
1
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Jan. 1, 1967
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 166
Total current residents: 164
Facility is located in a hospital: No
Automatic sprinkler system: Partial
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 4
Number of payment denials: 0
Number of fines: 3
Total cost of fines: $140829
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-12-05 | 2022-12-26 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2022-12-05 | 2022-12-26 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-12-05 | 2022-12-26 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-12-05 | 2022-12-26 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-12-05 | 2022-12-26 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-12-05 | 2022-12-26 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2022-12-05 | 2022-12-26 | E | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2022-12-05 | 2022-12-26 | E | Nursing and Physician Services Deficiencies | Observe each nurse aide's job performance and give regular training. |
| 2022-12-05 | 2022-12-26 | D | Quality of Life and Care Deficiencies | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. |
| 2022-12-05 | 2022-12-26 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2022-12-05 | 2022-12-26 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2022-03-24 | 2022-05-03 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2022-03-24 | 2022-05-03 | G | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2022-03-24 | 2022-05-03 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-11-09 | 2021-12-16 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-11-09 | 2021-12-16 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-08-17 | 2021-09-17 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2021-08-17 | 2021-09-17 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2021-08-17 | 2021-09-17 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2021-08-17 | 2021-09-17 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2022-06-23 | 2022-08-09 | D | Resident Assessment and Care Planning Deficiencies | Assess the resident when there is a significant change in condition |
| 2022-06-23 | 2022-08-09 | D | Resident Assessment and Care Planning Deficiencies | PASARR screening for Mental disorders or Intellectual Disabilities |
| 2022-06-23 | 2022-08-09 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2022-06-23 | 2022-08-09 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2022-06-23 | 2022-08-09 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-06-23 | 2022-08-09 | D | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2022-06-23 | 2022-08-09 | D | Quality of Life and Care Deficiencies | Provide appropriate foot care. |
| 2022-06-23 | 2022-08-09 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-06-23 | 2022-08-09 | E | Quality of Life and Care Deficiencies | Provide for the safe, appropriate administration of IV fluids for a resident when needed. |
| 2022-06-23 | 2022-08-09 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-06-23 | 2022-08-09 | D | Nutrition and Dietary Deficiencies | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. |
| 2022-06-23 | 2022-08-09 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2022-06-23 | 2022-08-09 | C | Infection Control Deficiencies | Report COVID19 data to residents and families. |
| 2021-01-12 | 2021-01-30 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-01-12 | 2021-01-30 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2022-01-06 | 2022-02-16 | D | Resident Rights Deficiencies | Ensure that residents are fully informed and understand their health status, care and treatments. |
| 2022-01-06 | 2022-02-16 | C | Resident Rights Deficiencies | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. |
| 2022-01-06 | 2022-02-16 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-01-06 | 2022-02-16 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2022-01-06 | 2022-02-16 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-01-06 | 2022-02-16 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-01-06 | 2022-02-16 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-01-06 | 2022-03-14 | D | Quality of Life and Care Deficiencies | Provide appropriate foot care. |
| 2022-01-06 | 2022-02-16 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-01-06 | 2022-02-16 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2022-01-06 | 2022-02-16 | G | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2022-01-06 | 2022-03-14 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2022-01-06 | 2022-02-16 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-01-06 | 2022-02-16 | D | Quality of Life and Care Deficiencies | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. |
| 2022-01-06 | 2022-02-16 | G | Administration Deficiencies | Provide timely, quality laboratory services/tests to meet the needs of residents. |
| 2022-01-06 | 2022-02-16 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-01-06 | 2022-03-14 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-01-06 | 2022-03-14 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2022-01-06 | 2022-02-16 | E | Infection Control Deficiencies | Perform COVID19 testing on residents and staff. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-03-27 | $156,277 |
| 2019-01-02 | $116,055 |
| 2019-01-02 | $116,054 |
| 2019-05-29 | $148,935 |
| 2019-05-29 | $180,072 |
| 2021-01-12 | $10,390 |
| 2021-01-12 | $9,750 |
| 2021-06-23 | $5,000 |
| 2021-06-23 | $5,073 |
| 2022-01-06 | $130,690 |
| 2022-01-06 | $188,660 |
| 2022-01-06 | $125,366 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2018-03-27 | 11 |
| 2022-01-06 | 27 |
What is in the Neighborhood
- The closest city is Marlborough which is 1.8 miles away and has a population of 39,818 (mid sized town).
- The average income is $80,930, which is high compared to other zip codes.
- Weather
- High Temperature: 77
- Low Temperature: 30
- Average Temperature: 53.3
- Day Breakdown: The area gets 130 days of rain, 33 days of snow and 200 days of sun
- Precipitation: 1.8 inches a year
- The crime rate is 3.48 per 100 people which is average compared to other cities.
- Violent Crime: 1.34 incidents per 100 people
- Property Crime: 1.47 incidents per 100 people
- Drug-Related Crime: 0.05 incidents per 100 people
- The average life expectancy in zip code is 81.7 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 165.0, Moderate Days 16.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Hannaford
0.2 miles awayWalmart Supercenter
2.5 miles awayStop & Shop
2.7 miles awayPrice Chopper
2.8 miles awayShaw's
2.8 miles awayTransportation
Westborough
5.9 miles awaySouthborough
6.1 miles awayAshland
7.7 miles awayGrafton
8.2 miles awayBus Stations
Route 20 & Felton St
0.4 miles awayRoute 20 & Ames St
0.5 miles awayLincoln St & Pleasant St
1.4 miles awaySolomon Pond Mall
1.6 miles awayMarlborough City Hall on Route 85
2.1 miles awayBanks
St Mary's Credit Union
0.3 miles awayDCU
1.8 miles awayMarlborough Savings Bank
2.1 miles awayTD Bank
2.4 miles awayBank of America
2.7 miles awayHospitals
Umass Memorial-Marlborough Hospital
1.8 miles awayWhittier Rehabilitation Hospital-Westborough
4.5 miles awayUmass Memorial-Clinton Hospital
7.9 miles awayMetroWest Medical Center: Framingham Union Hospital
9.4 miles awayHospital for Behavioral Medicine
9.6 miles awayPharmacies
Walgreens
2.6 miles awayCVS
2.8 miles awayCVS Pharmacy
2.8 miles awayRite Aid
7.3 miles awayDentists
Paquette Family Dental
4.1 miles awayNew England Dental Group
4.3 miles awayDr. William Dennis
7.1 miles awayStow Dental Care
8.1 miles awayStow Family Dentist
8.1 miles awayParks
Felton Conservation Area
0.2 miles awayKorean War Vet Park
0.3 miles awayKorean Veterans Field
0.5 miles awayLake Williams
0.7 miles awayHowe Pond Land
0.8 miles awayPlaces of Worship
Oakdale Methodist Church
11.1 miles awaySaint Johns Catholic Church
12.1 miles awayEmmanuel Baptist Church
12.7 miles awayChrist Church
19.9 miles awayFaith United Parish
20.1 miles awayShopping
Solomon Pond Mall
1.6 miles awayStow Shopping Plaza
8.1 miles awayThe Shoppes at Blackstone Valley
13.8 miles awayQuarry Square Shopping Center
13.9 miles awayTatnuck Mall
14.4 miles awayCulture
Rob Held Amphitheater
6.5 miles awayRobert R. Jay Theater
8.1 miles awayArtSpace Maynard
9.2 miles awayHopkinton Center for the Arts
9.3 miles awayTheatre III
10.8 miles awayRestaurants
LongHorn Steakhouse
0.1 miles awayChina Taste
0.2 miles awayPapa Gino's
0.2 miles away99 Restaurant
0.3 miles awayEvviva Cucina
0.3 miles awayGet exact pricing & check availability
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