Markesan Resident Home

The reviews for the senior living facility present a mixed picture, with experiences ranging from highly negative to very positive.

• One review describes a distressing experience where the reviewer's father, who has advanced COPD, received inadequate care upon arrival, leading to a lack of oxygen and cognitive response. The situation escalated to the point where the police were called on the distressed family member.
• Another review mentions encountering rudeness and a lack of willingness to provide information over the phone, suggesting a lack of care even at the initial contact point.
• Conversely, several reviews praise the facility, highlighting the amazing and super awesome staff, and noting the caring and warm environment provided for the residents. The staff is commended for their genuine care for the residents' physical, emotional, and spiritual needs.
• A former resident appreciates the therapy received, noting respectful treatment and effective communication with the family.
• However, another review raises concerns about the integrity of positive reviews, alleging that employees were incentivized to post favorable reviews to counteract previously negative feedback. This reviewer also criticizes the level of care and the stressful working conditions for staff.

Overall, the reviews suggest that while some find the facility to be a caring and effective environment for their loved ones, others have had profoundly negative experiences, raising questions about consistency in care and management practices.