Maristone Of Providence

Reviews of Maristone senior living facility present a mixed picture, with several reviewers praising the care and environment, while others express significant concerns.

• Some families and residents have had positive experiences, noting the caring staff, attention to detail, and the facility's ability to make residents feel at home. Special mention was made of the care provided during the COVID-19 pandemic and the facility's efforts to accommodate residents' needs, including pet care.
• However, there are reports of poor communication during the move-in process, leading to distressing situations for families. Additionally, concerns about staff treatment by the management and inadequate staffing levels affecting resident care have been raised.
• Several employees expressed love for their work and the community at Maristone, highlighting a family-like atmosphere among staff and residents. Yet, there are also reports of employees being treated poorly by the management.
• Concerns about resident safety, particularly in the memory care unit, were mentioned, including inadequate staffing to ensure safe evacuation in emergencies and neglectful attitudes towards residents' needs.
• Despite these issues, many reviews commend the facility for its cleanliness, engaging activities, quality of food, and the overall happiness of the residents and their families.

In summary, while Maristone has been a source of comfort and care for many residents and their families, there are significant concerns about communication, staffing, and management practices that potential residents and their families should consider.