Mariposa At Ellwood Shores

Reviews of Mariposa at Ellwood Shores present a mixed but largely positive picture of the facility, highlighting its strengths in care, cleanliness, and community engagement, while also noting areas for improvement.

• Several reviewers praise the facility for its clean, warm, and welcoming ambiance, exceptional leadership, and the staff's dedication to resident care, especially during the COVID-19 pandemic.
• Activities, food quality, and the maintenance of the facility receive high marks from many family members of residents, who appreciate the variety of events and the efforts to keep residents engaged and informed.
• Communication with families, particularly through weekly Zoom meetings, is highlighted as a strong point, keeping family members well-informed about their loved ones and the facility's operations.
• However, one review criticizes the facility for issues related to staff responsiveness and care, mentioning that caregivers sometimes forgot to administer medication and conduct essential exams.
• Another concern raised includes noise from the nearby airport and a lack of individual laundry facilities, suggesting room for improvement in the living environment.
• Staffing levels are mentioned as a concern in one review, with observations of delayed responses to resident calls for assistance.
• Despite these criticisms, many reviews commend the new leadership for bringing positive changes, enhancing the community's culture, and ensuring high-quality care and service.
• The food and culinary services at Mariposa receive particular praise, with several reviewers mentioning the quality of meals and the attentiveness of the serving staff.
• The facility's location and the quality of its events and activities are also noted as positives, contributing to a vibrant and engaging community for residents.

In summary, Mariposa at Ellwood Shores is generally viewed as a caring and well-managed facility that offers a range of activities, quality care, and good communication with families, though there are areas where improvements could enhance the resident experience further.