Mariposa Apartment Homes at Jason Avenue

Positive Reviews:

• Many residents express satisfaction with the management, particularly praising Crystal and Patti for their exceptional service and dedication.
• Residents enjoy various amenities and activities such as bingo and dinners, contributing to a vibrant community atmosphere.
• The maintenance team is commended for their timely and effective responses to issues.
• Some reviewers highlight the community's efforts to welcome new residents and the positive changes brought by new management.
• Long-term residents appreciate the well-maintained grounds and facilities, indicating a consistent level of care over the years.

Negative Reviews:

• Several residents report significant issues with maintenance, including prolonged periods without heat or hot water and non-functional security gates.
• Complaints about the elevator being frequently out of service, posing a safety risk for residents with mobility issues.
• Concerns over rent increases and income requirements potentially displacing low-income seniors.
• Disappointment with the closure of communal facilities such as the pool, and lack of air conditioning in certain areas.
• Some reviewers express frustration with the management's communication and handling of refunds and deposits.

Mixed Feedback:

• While many reviews praise the staff and management for their efforts and support, others express dissatisfaction with the handling of maintenance issues and security concerns.
• The community's response to feedback and concerns appears to vary, with some residents feeling well-supported and others feeling neglected.