Maplewood Of Marshall

Maplewood has been described as resembling a hotel with a beautiful lobby, spacious one-bedroom apartments, and a variety of floor plans. The staff, including nurses, are praised for their caring and highly skilled approach, treating residents like family. The facility boasts a beautiful dining room and an ice cream parlor, making it a top-notch place worth touring.

Maplewood of Marshall is highlighted as a gem, offering wonderful staff, facilities, and a safe environment for loved ones. A resident's family member commends the excellent care, beautiful facility, and stimulating social life provided, making it highly recommended for elder care.

However, Marshall Comfort Care receives significant criticism for its care quality and management. Complaints include inappropriate staff behavior, neglect in resident care, medication errors, and overall unprofessionalism. Concerns about staff being caught sleeping on the job, medication mismanagement, and a lack of trained personnel are raised. The facility's cleanliness and friendliness of staff are noted, but overshadowed by the serious allegations of neglect and mismanagement.

Some reviews express satisfaction with the facility's cleanliness, friendly staff, and the positive environment for residents and employees. Yet, these positive notes are contrasted by alarming reports of poor elder care, medication errors, and a lack of responsiveness from management, leading to recommendations against entrusting loved ones to their care.

Despite some positive feedback about the facility's appearance and staff, the overwhelming consensus from several reviews suggests a decline in care quality and management issues under Comfort Care's ownership. Families report negative experiences, including neglected care, medication errors, and unaddressed complaints, urging others to reconsider placing their loved ones in this facility.