Maplewood Gardens

Positive Reviews:

• Maplewood Gardens is praised for its beautiful, vibrant community, stunning grounds, and a care team passionate about service.
• Many reviewers highlight the helpful and knowledgeable staff, especially in assisting with the transition to senior living and handling paperwork.
• The facility is commended for treating residents with kindness and respect, and for making efforts to ensure a comfortable and enjoyable living environment.
• Residents enjoy the food, outdoor areas, and the variety of activities available. The community is described as caring and family-like.
• Recent improvements and investments in the facility, including beautification and new amenities, have been positively received.
• Maplewood Gardens is recognized for its efforts in creating a safe, secure, and welcoming home for seniors, with many activities and convenient amenities.

Negative Reviews:

• Some reviews express concerns over the treatment of residents, including issues with moving in and out of the facility, and lack of communication during isolation periods.
• There are complaints about the staff, including allegations of inadequate training, medication errors, and unprofessional behavior.
• Concerns about the facility's condition, including outdated amenities and issues with cleanliness, have been raised.
• Customer service issues, such as unreturned calls and emails, and negative interactions with front desk staff, have been mentioned.

Mixed Reviews:

• While some reviews highlight the positive changes and caring environment at Maplewood Gardens, others caution against placing loved ones in the facility due to various concerns.
• The quality of food and activities received both praise and criticism, indicating varied experiences among residents and visitors.