Maple Farm

Positive Feedback:

• Staff members express a deep affection for their workplace, describing it as a "BIG FAMILY" where both residents and employees care for each other deeply.
• Employees are enthusiastic about their work, feeling blessed and excited to interact with residents daily.
• The facility is praised for its friendly staff and their diligent enforcement of COVID-19 regulations to ensure the safety and care of residents.
• Staff are commended for their grace and professionalism, especially during the challenging times of the pandemic.
• Maple Farm is described as having a warm atmosphere, with a very nice facility and large rooms for residents, promoting a peaceful stay.
• The patient to staff ratio is considered fairly decent, contributing to the quality of care and personal attention residents receive.
• Maple Farm is recommended for nursing or rehab care due to the personal attention and quality of care provided.

Critical Feedback:

• One review expressed disappointment with the facility's communication, mentioning a failure to notify them during a critical moment, leading to a loved one passing away alone.

General Observations:

• Several reviews highlight the facility's commitment to creating a family-like environment where staff and residents support and care for each other.
• The facility is noted for its cleanliness, spacious resident rooms, and the overall quality of care provided.
• Staff members feel valued and appreciated, contributing to a positive work environment and high-quality resident care.