📞 Call for pricing and availability: (800) 780-8101
Manorcare Health Services-Waterloo
201 West Ridgeway Ave, Waterloo, IA 50701
For Pricing & Availability
(800) 780-8101To Reach a Resident
(319) 234-7777Estimated Pricing
Price Comparison
Manorcare Health Services-Waterloo Description
Manorcare Health Services-Waterloo is a community that offers independent living, nursing care and respite care and is located in Waterloo, Iowa and is part of the HCR ManorCare network of communities. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.
The community has an average rating of 7.2 out of 10 making it the 6th highest rated community in the city out of 9 communities. See more information on reviews.
The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Independent Living
Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.
View other Independent Living communities in Waterloo
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Waterloo
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews of the senior living facility present a mixed picture, highlighting both positive and negative experiences. Some reviewers praise the kindness and professionalism of the staff, the quality of the therapy teams, and the cleanliness of the facility. They mention that the staff, including nurses, CNAs, and therapists, are caring, helpful, and make residents feel valued and comfortable. The activities and food are also commended for their variety and quality, contributing to a pleasant stay.
However, there are significant concerns raised about the level of care and management. Some reviews describe instances of neglect, such as delayed response to urgent health issues, inadequate hygiene care, and a lack of empathy from certain staff members. There are reports of residents being left in discomfort or without necessary medical attention for extended periods. Miscommunication and misinformation from the staff regarding patient care and recovery processes are also mentioned, alongside issues with medication management.
While some residents and their families have had positive experiences, recommending the facility for its therapy services and staff support, others advise caution due to experiences of neglect and poor management. The facility's response to these concerns, if any, is not mentioned in the reviews.
Reviews
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Health
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 3
Quality measure rating: 3
Long-term quality measure rating:
4
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Jan. 19, 1967
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 97
Total current residents: 74
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 32
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $53108
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-02-22 | 2023-03-01 | E | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2023-02-22 | 2023-03-15 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2023-02-22 | 2023-02-22 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2023-02-22 | 2023-02-22 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2021-05-12 | 2021-05-13 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2021-05-12 | 2021-05-13 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2021-05-12 | 2021-05-13 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2019-05-14 | 2019-05-23 | F | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2019-05-14 | 2019-05-23 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2019-05-14 | 2019-05-20 | D | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2019-05-14 | 2019-05-22 | E | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-04-13 | 2023-04-24 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2022-11-22 | 2022-12-09 | E | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2022-11-22 | 2022-12-09 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2022-09-15 | 2022-10-07 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2022-09-15 | 2022-10-07 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2022-09-15 | 2022-09-29 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-09-15 | 2022-10-07 | E | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2023-02-16 | 2023-03-13 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2023-02-16 | 2023-03-13 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-02-16 | 2023-03-13 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2023-02-16 | 2023-03-13 | D | Quality of Life and Care Deficiencies | Provide or obtain dental services for each resident. |
| 2023-02-16 | 2023-03-13 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2023-02-16 | 2023-03-13 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2023-02-16 | 2023-03-13 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2021-11-10 | 2021-12-03 | D | Resident Rights Deficiencies | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. |
| 2021-05-06 | 2021-07-21 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-05-06 | 2021-07-21 | C | Nutrition and Dietary Deficiencies | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. |
| 2021-05-06 | 2021-07-21 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-02-23 | 2021-03-22 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2021-02-23 | 2021-03-22 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2020-11-10 | 2020-12-31 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2019-05-08 | 2019-05-31 | D | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2019-05-08 | 2019-05-31 | D | Resident Assessment and Care Planning Deficiencies | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. |
| 2019-05-08 | 2019-05-31 | D | Resident Assessment and Care Planning Deficiencies | PASARR screening for Mental disorders or Intellectual Disabilities |
| 2019-05-08 | 2019-05-31 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2019-05-08 | 2019-05-31 | D | Nursing and Physician Services Deficiencies | Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining. |
| 2019-05-08 | 2019-05-31 | E | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2019-05-08 | 2019-05-31 | D | Administration Deficiencies | Employ staff that are licensed, certified, or registered in accordance with state laws. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2021-05-06 | $43,358 |
| 2023-02-16 | $15,000 |
| 2023-02-16 | $9,750 |
What is in the Neighborhood
- The closest city is Waterloo which is 1.8 miles away and has a population of 68,460 (large town).
- The average income is $71,867, which is high compared to other zip codes.
- Weather
- High Temperature: 74
- Low Temperature: 20
- Average Temperature: 49.8
- Day Breakdown: The area gets 127 days of rain, 45 days of snow and 191 days of sun
- Precipitation: 2.1 inches a year
- The median age is 37.2 years old, high compared to other cities.
- 7.01% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
- 7.42% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 2% Asian, 16% Black or African-American, 7% Hispanic or Latino, and 73% White.
- The crime rate is 7.46 per 100 people which is very high compared to other cities.
- Violent Crime: 1.6 incidents per 100 people
- Property Crime: 3.48 incidents per 100 people
- Drug-Related Crime: 1.37 incidents per 100 people
- The average life expectancy in zip code is 77.95 years old, which is average compared to other zip codes.
- Air Quality: Good Days 257.0, Moderate Days 46.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Fareway
0.7 miles awayByron Super Market
0.8 miles awayHometown Foods
0.9 miles awayHy-Vee
1.0 miles awaySam's Club
1.0 miles awayNone Found
None Found
Banks
Veridian Credit Union
0.8 miles awayRegions Bank
1.9 miles awayFarmers State Bank
2.0 miles awayCommunity Bank & Trust
2.0 miles awayWells Fargo
2.0 miles awayHospitals
MercyOne Waterloo Medical Center
0.7 miles awayAllen Hospital
4.0 miles awayMercyOne Cedar Falls Medical Center
6.7 miles awayWaverly Health Center
18.6 miles awayIndependence Mental Health Institute
21.8 miles awayPharmacies
Hy-Vee Pharmacy
1.0 miles awayWalgreens
3.4 miles awayDentists
Greenhill Family Dentistry
3.4 miles awayHolahan and Boe Orthodontics
6.9 miles awayAll Smiles Family Dentistry
6.9 miles awayReinbeck Family Dental Clinic
15.8 miles awayParks
Paulson Park
0.3 miles awayBontrager Park
0.4 miles awayMiller Park
0.6 miles awayWaterloo
0.8 miles awayLiberty Park
0.9 miles awayNone Found
Shopping
Crossroads Mall
1.8 miles awayCollege Square Mall
4.7 miles awayThunder Ridge Mall
7.6 miles awayCulture
Waterloo Community Playhouse
2.1 miles awayRiverLoop Amphitheatre
2.2 miles awayMcBride Auditorium
4.3 miles awayGallagher-Bluedorn Performing Arts Center
6.0 miles awayPlayers Theatre
18.9 miles awayRestaurants
Marco's Pizza
1.0 miles awayChilito's Mexican Bar & Grill
1.0 miles awayPerkins
1.4 miles awayHibachi Sushi Buffet
1.8 miles awayPizza Hut
1.8 miles awayGet exact pricing & check availability
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