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Manorcare Health Services-Utica Ridge
3800 Commerce Blvd., Davenport, IA 52807
For Pricing & Availability
(800) 780-8101To Reach a Resident
(563) 344-2000Estimated Pricing
Price Comparison
Manorcare Health Services-Utica Ridge Description
Manorcare Health Services-Utica Ridge is a community that offers independent living, nursing care and respite care and is about 3.1 miles outside the town of Bettendorf, Iowa and is part of the HCR ManorCare network of communities. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.
The community has an average rating of 7.8 out of 10 making it the 9th highest rated community in the city out of 15 communities. See more information on reviews.
The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Independent Living
Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.
View other Independent Living communities in Davenport
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Davenport
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The reviews for the senior living and rehab facilities show a mix of experiences. Many reviewers praise the excellent care, particularly highlighting the therapy departments as great, professional, and effective in helping residents achieve their goals and regain strength. The nursing and therapy staff are often described as friendly, encouraging, and going above and beyond in their duties. The facilities are generally noted to be clean, with a variety of activities available for residents.
However, there are significant concerns raised in some reviews. Issues include inadequate personal care, with reports of residents not being bathed regularly or left in soiled clothing. Some reviews mention poor management and ineffective responses to serious concerns, such as injuries and falls. There are also complaints about the quality of food and the lack of timely medical attention. One review specifically mentions a tragic outcome after a short stay for therapy.
Despite these concerns, many reviewers recommend the facilities for their therapy services, caring staff, and clean environment. Positive experiences include personal stories of recovery, appreciation for the compassionate care received, and satisfaction with the overall stay. Some residents felt like part of a family and were pleased with the progress they made during their rehabilitation.
In summary, while there are areas of concern that need attention, particularly regarding personal care and management responsiveness, many residents and their families have had positive experiences, largely due to the dedicated therapy and nursing staff.
Reviews
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Health
Services
Activities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 3
Quality measure rating: 4
Long-term quality measure rating:
5
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Feb. 9, 2009
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 120
Total current residents: 94
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 3
Number of
substantiated complaints: 26
Number of payment denials: 0
Number of fines: 6
Total cost of fines: $47921
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-30 | 2023-04-01 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2021-12-14 | 2021-12-23 | F | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2021-12-14 | 2021-12-23 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2021-12-14 | 2021-12-23 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk. |
| 2019-09-26 | 2019-10-23 | F | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2019-09-26 | 2019-10-11 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-08-02 | 2022-08-20 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-08-02 | 2022-08-20 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-08-02 | 2022-08-20 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-08-02 | 2022-08-20 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2023-04-18 | 2023-05-05 | D | Resident Rights Deficiencies | Allow residents to self-administer drugs if determined clinically appropriate. |
| 2023-04-18 | 2023-05-05 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from the wrongful use of the resident's belongings or money. |
| 2023-04-18 | 2023-05-05 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2023-04-18 | 2023-05-05 | F | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2023-04-18 | 2023-05-05 | E | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2023-04-18 | 2023-05-05 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2023-04-18 | 2023-05-05 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2023-04-18 | 2023-05-05 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2023-04-18 | 2023-05-05 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2023-04-18 | 2023-05-05 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-12-16 | 2022-01-14 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2021-12-16 | 2022-01-14 | D | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2021-12-16 | 2022-01-14 | D | Resident Assessment and Care Planning Deficiencies | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. |
| 2021-12-16 | 2022-01-14 | C | Nursing and Physician Services Deficiencies | Post nurse staffing information every day. |
| 2021-12-16 | 2022-01-14 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-12-16 | 2022-01-14 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2021-05-20 | 2021-06-09 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-05-20 | 2021-06-09 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-03-25 | 2021-03-26 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-03-25 | 2021-03-26 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2021-02-02 | 2021-03-26 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2021-02-02 | 2021-03-26 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2021-02-02 | 2021-03-26 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2021-02-02 | 2021-03-26 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-02-02 | 2021-03-26 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-02-02 | 2021-03-26 | G | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2021-02-02 | 2021-03-26 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2021-02-02 | 2021-03-26 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-02-02 | 2021-03-26 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-09-26 | 2019-10-11 | B | Resident Assessment and Care Planning Deficiencies | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. |
| 2019-09-26 | 2019-10-11 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2019-09-26 | 2019-10-11 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-09-26 | 2019-10-11 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-09-26 | 2019-10-11 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2019-09-26 | 2019-10-11 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-05-20 | $11,941 |
| 2021-02-02 | $28,325 |
| 2021-08-09 | $650 |
| 2021-12-16 | $15,000 |
| 2022-01-24 | $987 |
| 2022-02-28 | $1,316 |
| 2022-03-14 | $1,645 |
What is in the Neighborhood
- The closest city is Bettendorf which is 3.1 miles away and has a population of 35,505 (mid sized town).
- The average income is $90,659, which is very high compared to other zip codes.
- Weather
- High Temperature: 76
- Low Temperature: 25
- Average Temperature: 52.7
- Day Breakdown: The area gets 137 days of rain, 35 days of snow and 192 days of sun
- Precipitation: 1.9 inches a year
- The median age is 35.2 years old, average compared to other cities.
- 6.91% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
- 3.96% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 2% Asian, 11% Black or African-American, 8% Hispanic or Latino, and 77% White.
- The crime rate is 10.13 per 100 people which is very high compared to other cities.
- Violent Crime: 2.18 incidents per 100 people
- Property Crime: 5.38 incidents per 100 people
- Drug-Related Crime: 1.36 incidents per 100 people
- The average life expectancy in zip code is 78.37 years old, which is average compared to other zip codes.
- Air Quality: Good Days 232.0, Moderate Days 73.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
ALDI
0.6 miles awaySam's Club
0.6 miles awayHy-Vee
0.6 miles awayWalmart Supercenter
0.8 miles awayCostco
0.9 miles awayTransportation
Village of East Davenport, Lindsay Park Ferry Terminal
3.0 miles awayIsle Casino Hotel Ferry Terminal
3.4 miles awayRiverbend Commons Ferry Terminal
3.9 miles awayJohn Deere Commons Ferry Terminal
4.1 miles awayNone Found
Banks
RIA Federal Credit Union
0.3 miles awayFortress Bank
0.5 miles awayAmerican Bank
0.5 miles awayWells Fargo
0.6 miles awayValley Bank
0.7 miles awayHospitals
Trinity Bettendorf
0.1 miles awayGenesis Medical Center
2.4 miles awayUnityPoint Health - Trinity
6.3 miles awayTrinity Medical Center
6.8 miles awayIllini Hospital
7.1 miles awayPharmacies
Walgreens
0.5 miles awayHy-Vee Pharmacy
0.7 miles awayCVS Pharmacy
4.1 miles awayDentists
OpenDental
0.5 miles awayRiverside Family Dentistry
4.2 miles awayDeWitt Family Dentist
17.7 miles awayParks
Optimist Park
0.7 miles awayKiwanis Park
0.8 miles awayHoover Park
1.1 miles awayJersey Farms Park
1.4 miles awayEd Scheck Park
1.4 miles awayNone Found
Shopping
Paul Revere Square
1.3 miles awayCumberland Square
1.6 miles awayDuck Creek Plaza
1.9 miles awayNorthPark Mall
2.7 miles awayCity Line Plaza
5.3 miles awayCulture
Village Theatre
2.9 miles awayGalvin Fine Arts Center
3.7 miles awayAdler Theater
4.2 miles awayCentennial Hall
4.6 miles awayAnderson Outdoor Pavilion
4.7 miles awayRestaurants
Buffalo Wild Wings
0.3 miles awayOsaka Steak House
0.3 miles awayLos Agaves
0.3 miles awayRed Robin
0.4 miles awayGranite City
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