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Manorcare Health Services - Pike Creek

5651 Limestone Road, Wilmington, DE 19808

Nursing Home
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(800) 780-8101
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(302) 239-8583

Estimated Pricing

Studio
Estimated $9,945

Price Comparison

  • Average City Price: $8,726
  • Average State Price: $9,062
  • Average National Price: $7,508

    • Manorcare Health Services - Pike Creek Description

    Manorcare Health Services - Pike Creek is a community that offers nursing care and is located in the town of Pike Creek Valley, Delaware. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.

    The community has an average rating of 7.5 out of 10 making it the 22nd highest rated community in the city out of 32 communities. See more information on reviews.

    The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101

    Find a Senior Community that Best Fits Your Needs

    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Wilmington

    Community Reviews

    7.5
    Manorcare Health Services - Pike Creek
    Based on My Caring Plan's proprietary scoring, including 40 reviews across the web

    Ranking

  • Ranking in City: 22 out of 32 communities in Wilmington
  • Ranking in State: 58 out of 84 communities in DE

    • Facility and Grounds C

    Care B

    Staff A

    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Summary of Reviews:

    • Several reviews express deep dissatisfaction with the care and treatment received at Manorcare, highlighting instances of neglect, poor communication, and inadequate medical care.
    • One review details a tragic experience where a resident was not properly fed, experienced falls, was placed in a room with a sick roommate, and ultimately passed away from COVID-19 without receiving adequate attention or empathy from the facility.
    • Another review recounts a legal struggle following what is described as medical malpractice that severely impacted a grandmother's quality of life, leading to significant disability and financial strain.
    • Communication issues are a recurring theme, with families struggling to get in touch with their loved ones or receive updates on their condition. One review specifically mentions the inability to contact a resident over the holidays, leaving the resident feeling isolated.
    • Concerns about the facility's response to COVID-19 are mentioned, including a case where a resident was allegedly encouraged to return home despite testing positive, potentially endangering family members.
    • Some reviews express regret for choosing Manorcare for their loved ones' care, advising others to seek alternative facilities.
    • Despite the overwhelmingly negative feedback, there are mentions of individual staff members who provided commendable care, though these instances appear to be exceptions rather than the rule.

    Overall, the reviews paint a concerning picture of Manorcare, with numerous accounts of neglect, poor management, and lack of empathy towards residents and their families.

    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Specialized Care

    Hospice Care

    Nursing Staff

    Therapists

    Caregiver

    Home Health Care

    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 3
    Health inspection rating: 2
    Staffing rating: 4
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 4

    Nursing Home Overview

    Participation date: Aug. 11, 1988
    Ownership type: Non Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 177
    Total current residents: 114
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident

    Facility Incident, Complaints and Fines

    Number of facility incidents: 12
    Number of substantiated complaints: 16
    Number of payment denials: 0
    Number of fines: 3
    Total cost of fines: $18805

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-08-19 2022-09-27 D Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2022-08-19 2022-09-27 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2022-08-19 2022-09-27 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2022-08-19 2022-09-27 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2021-06-16 2021-06-28 E Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the installation and maintenance of electrical systems.
    2019-03-08 2019-04-02 E Egress Deficiencies Have stairways and smokeproof enclosures used as exits that meet safety requirements.
    2019-03-08 2019-04-02 D Egress Deficiencies Have properly located and lighted "Exit" signs.
    2019-03-08 2019-04-02 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2019-03-08 2019-04-02 D Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2019-03-08 2019-04-02 D Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2019-03-08 2019-04-02 E Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the use and maintenance of medical gas equipment.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-05-12 2022-06-30 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2022-05-12 2022-06-30 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2022-05-12 2022-06-30 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-05-12 2022-06-30 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2022-05-12 2022-06-30 D Nutrition and Dietary Deficiencies Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    2022-05-12 2022-06-30 D Nutrition and Dietary Deficiencies Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    2022-05-12 2022-06-30 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2022-05-12 2022-06-30 B Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2022-05-12 2022-06-30 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2022-05-12 2022-06-30 E Resident Rights Deficiencies Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
    2021-06-23 2021-08-03 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2021-06-23 2021-08-03 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2021-06-23 2021-08-03 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2021-06-23 2021-08-03 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2021-06-23 2021-08-03 D Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2021-06-23 2021-08-03 D Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-06-23 2021-08-03 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2021-06-23 2021-08-03 D Resident Rights Deficiencies Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    2021-06-23 2021-08-03 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2021-06-23 2021-08-03 E Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-06-23 2021-08-03 D Nursing and Physician Services Deficiencies Observe each nurse aide's job performance and give regular training.
    2021-01-25 2021-03-02 D Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.
    2021-06-23 2021-08-03 D Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2021-06-23 2021-08-03 D Resident Rights Deficiencies Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    2021-06-23 2021-07-08 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-01-25 2021-03-02 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2021-01-25 2021-04-26 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2021-01-25 2021-04-26 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2021-01-25 2021-03-02 D Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2021-01-25 2021-03-02 J Quality of Life and Care Deficiencies Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    2021-01-25 2021-03-02 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2021-01-25 2021-03-02 J Nursing and Physician Services Deficiencies Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    2021-01-25 2021-03-02 J Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2021-01-25 2021-03-02 F Administration Deficiencies Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    2021-01-25 2021-03-02 D Administration Deficiencies Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies.
    2021-01-25 2021-03-02 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    2020-09-28 2020-11-06 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2020-09-28 2020-11-06 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2020-09-28 2020-11-06 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2020-09-28 2020-11-06 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2020-09-28 2020-11-06 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2020-09-28 2020-11-06 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-03-06 2019-04-24 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2019-03-06 2019-04-24 E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2019-03-06 2019-04-24 E Resident Rights Deficiencies Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    2019-03-06 2019-04-24 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2019-03-06 2019-04-24 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2019-03-06 2019-04-24 E Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2019-03-06 2019-04-24 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2019-03-06 2019-04-24 D Quality of Life and Care Deficiencies Provide activities to meet all resident's needs.
    2019-03-06 2019-04-24 E Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-03-06 2019-04-24 D Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2019-03-06 2019-04-24 E Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2019-03-06 2019-04-24 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2019-03-06 2019-04-24 D Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2019-03-06 2019-04-24 E Nutrition and Dietary Deficiencies Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    2019-03-06 2019-04-24 F Administration Deficiencies Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    Fines

    Fine Date Fine Amount
    2018-03-01 $12,028
    2020-07-16 $9,750
    2020-09-28 $9,750
    2021-08-02 $650
    2022-05-12 $12,930
    2022-05-12 $8,405

    Denials

    Denial Date Payment Denial Days
    2018-03-01 6

    What is in the Neighborhood

    General Area Overview
    • The closest city is Pike Creek Valley which is 0.9 miles away and has a population of 11,217 (small town).
    • The average income is $77,539, which is high compared to other zip codes.
    • Weather
      • High Temperature: 81
      • Low Temperature: 35
      • Average Temperature: 58.5
      • Day Breakdown: The area gets 148 days of rain, 18 days of snow and 198 days of sun
      • Precipitation: 2.0 inches a year

    Demographic Overview
    • The median age is 36.4 years old, high compared to other cities.
    • 4.26% of the population are Veterans which is a low percentage of Veterans compared to other cities.
    • 4.64% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 1% Asian, 58% Black or African-American, 7% Hispanic or Latino, and 31% White.

    Health and Safety Overview
    • The crime rate is 11.05 per 100 people which is very high compared to other cities.
      • Violent Crime: 2.88 incidents per 100 people
      • Property Crime: 5.83 incidents per 100 people
      • Drug-Related Crime: 0.98 incidents per 100 people
    • The average life expectancy in zip code is 77.77 years old, which is average compared to other zip codes.
    • Air Quality: Good Days 41.0, Moderate Days 19.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Acme
    0.7 miles away
    Zingo's
    2.1 miles away
    Chefs’ Haven
    2.7 miles away
    Harvest Market Natural Foods
    2.8 miles away
    Newark Farmers Market
    3.0 miles away

    Transportation

    Churchmans Crossing
    4.0 miles away

    Bus Stations

    DART Bus Stop
    4.5 miles away
    University of Delaware Parking Lot #6 on Christiana Dr.
    5.1 miles away

    Banks

    PNC Bank
    0.1 miles away
    M&T Bank
    0.5 miles away
    WSFS Bank
    0.8 miles away
    Wells Fargo
    2.7 miles away
    Artisan’s Bank
    2.7 miles away

    Hospitals

    Rockford Center: Gupta Saurabh MD
    4.2 miles away
    Christiana Hospital
    4.2 miles away
    Veterans Affairs Medical Center Wilmington
    4.9 miles away
    Saint Francis Healthcare
    7.0 miles away
    Delaware Psychiatric Center
    7.1 miles away

    Pharmacies

    Rite Aid
    0.7 miles away
    Walgreens
    1.9 miles away
    Walgreens Pharmacy
    2.5 miles away
    CVS
    3.7 miles away
    Walmart Pharmacy
    4.4 miles away

    Dentists

    Pike Creek Dental
    0.5 miles away
    Hockessin Dental
    1.8 miles away
    Dental Associates of Delaware
    2.0 miles away
    Kirkwood Dental
    3.5 miles away
    Cari Orthodontics
    6.7 miles away

    Parks

    Weather Hill Farm Park
    0.6 miles away
    Mendenhall Village Park
    0.6 miles away
    Wood Creek
    1.0 miles away
    Carousel Park and Equestrian Center
    1.2 miles away
    Paper Mill Park
    1.4 miles away

    Places of Worship

    Red Clay Creek Presbyterian Church
    2.1 miles away
    Mill Creek Friends Meetinghouse
    2.5 miles away
    St. James Episcopal Church
    2.9 miles away
    Hockessin Friends Meetinghouse
    3.1 miles away
    White Clay Creek Presbyterian Church
    3.5 miles away

    Shopping

    Christiana Mall
    5.3 miles away
    Shoppes at Buena Vista
    8.0 miles away
    Beaver Brook Plaza
    8.4 miles away
    Independence Mall
    8.6 miles away
    Shoppes at Red Lion
    9.6 miles away

    Culture

    Everyday Artists Studio
    2.7 miles away
    Newark Arts Alliance
    4.9 miles away
    Chapel Street Players
    5.0 miles away
    Station Gallery
    5.8 miles away
    Kenneth Flash
    6.8 miles away

    Restaurants

    Tyler's
    0.1 miles away
    Piree's Piri Piri Grill
    0.1 miles away
    Anthony's Coal Fired Pizza
    0.6 miles away
    Purebread Deli
    0.6 miles away
    Valle Italian Steakhouse
    0.7 miles away

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    Google map of Manorcare Health Services - Pike Creek

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