Manorcare Health Services-Hemet

The reviews for this senior living facility are mixed, with some residents and their families having positive experiences, while others report serious concerns.

• Several reviews express dissatisfaction, citing neglect, lack of serious attention to residents' health concerns, and poor communication with families. One review specifically mentions a tragic incident where a resident's pleas for emergency care were allegedly ignored until it was too late.
• Concerns about cleanliness and staff behavior were also mentioned, including an instance of a resident developing pneumonia due to improper care and another where a resident was left unattended for a long period.
• On the other hand, some reviews praise the facility for its caring staff, effective rehabilitation services, and engaging activities for residents. Positive experiences include significant improvements in health and mobility, enjoyable social events, and a general sense of community and support.
• There are mentions of good food, clean rooms, and responsive and compassionate care from both nursing and therapy staff.
• However, issues with facility management, such as difficulty reaching staff via phone and slow response times for resident needs, are noted as areas needing improvement.

In summary, while there are reports of positive outcomes and satisfactory care, significant concerns about neglect, communication, and overall management have been raised, suggesting a need for thorough evaluation by prospective residents and their families.