Manorcare Health Services-Alexandria

The reviews for the senior living facility present a mixed picture, with some expressing significant concerns and others praising the care and staff. One review strongly advises against sending loved ones to the facility, citing missed medication doses, poor wound care, and unprofessional behavior from the staff. Another review shares a distressing experience of discrimination and mismanagement, particularly highlighting issues with the discharge process and lack of proper medical attention.

Conversely, several reviews offer glowing commendations. One mentions the excellent care their 90-year-old mother received after a fall, emphasizing the staff's good hearts and skills. Another review appreciates the facility for its caring and knowledgeable staff, beautiful neighborhood, and the ability to maintain contact through window visits during COVID-19 restrictions. Further positive feedback highlights the exceptional service from specific staff members, noting significant progress in patient care and rehabilitation. One reviewer even expresses a desire to work at the facility part-time to give back to the community that supported their family.

However, another review advises considering other facilities due to poor communication among staff and a severe bed sore developed by a loved one under their care. Yet, amidst these contrasting experiences, some reviews express heartfelt thanks for the difference the facility and its staff have made in the lives of their patients and residents, praising the professional ethics, kindness, and sincere care provided.

In summary, while there are serious concerns raised about certain aspects of care and management, there are also numerous accounts of positive experiences and gratitude towards the staff and the facility as a whole.