Manchester Court Assisted Living & Memory Care

Positive Reviews:

• Manchester Court provided exceptional support and care during a difficult time, significantly improving the reviewer's mother's quality of life.
• Many reviewers praise the knowledgeable, caring, and respectful staff, highlighting their professionalism and responsiveness.
• Activities and the overall environment at Manchester Court are highly commended, with specific mention of cleanliness, orderliness, and engaging activities for residents.
• Several reviewers express relief and satisfaction at seeing their loved ones happier, healthier, and more engaged since moving to Manchester Court.
• The facility is described as a great place with amazing management and staff, making residents feel at home and well cared for.
• One reviewer noted the facility's cleanliness, welcoming atmosphere, and the seamless transition between directors, emphasizing the care and concern for residents.

Negative Reviews:

• One reviewer describes their experience as the worst ever, without providing specific details.
• Complaints about the establishment's business dealings, including unresponsiveness from the director and unresolved financial disputes.
• A vague warning suggests that one would need to work there to see what really goes on, implying potential issues not visible to the public or families.

Overall:

Manchester Court receives mixed reviews, with the majority highlighting the exceptional care, supportive staff, and positive environment for residents. However, there are significant concerns regarding business practices and transparency. Prospective clients are encouraged to consider both the positive experiences and the issues raised.