Mallard Landing

Positive Reviews:

• Employees and agency workers praise Mallard Landing for its excellent work environment, highlighting the teamwork, family atmosphere, and the care provided to residents.
• Many staff members express a strong attachment to the community, mentioning long tenures and a high level of satisfaction with their roles.
• Residents and their families have shared positive experiences, noting the engaging activities, good food, and the caring nature of the staff. The sense of community and the personal attention to residents' needs are frequently mentioned.
• The facility's leadership receives commendations for their passion and dedication to both residents and staff.

Negative Reviews:

• There are serious concerns about neglect and the quality of care, with one report of a delayed response to a medical alert and another mentioning the expectation for a disabled resident to clean up after themselves.
• Critiques of the management style and work environment from former employees, including claims of a lack of empathy from management and a focus on profit over care.
• Some reviews mention issues with the food quality and the overall cleanliness of the facility.

Mixed Reviews:

• While many reviews highlight the positive aspects of living and working at Mallard Landing, there are significant concerns about specific management practices and the quality of care in some instances.
• The community's atmosphere and the dedication of many staff members are praised, but these positive aspects are contrasted with reports of neglect and poor management.