Majestic Care of Carmel Assisted Living

Positive Reviews:

• Many reviewers describe the community as awesome, with one highlighting the helpful and available staff, making the transition to new living experiences smooth and welcoming.
• Employees express love for their work environment, staff, and residents, recommending the facility to families.
• Residents appreciate the spacious apartments, the variety of activities available, and the sense of community.
• One reviewer praises the cleanliness and safety of the facility, especially appreciating the friendly staff and the care provided during a family member's rehabilitation.
• Another reviewer commends the professionalism and assistance provided by a staff member in securing a studio apartment, highlighting the quick and helpful responses to inquiries.
• Positive experiences with rehabilitation services and staff support are noted, with family members and friends feeling respected and well-treated.

Negative Reviews:

• One reviewer reports a disappointing experience with the facility's laundry service, resulting in lost clothing worth over $400.
• Concerns are raised about the facility's reliability and competence, with one incident involving an older lady left at the hospital without a ride for over 3 hours.
• There are accusations of deceitful practices, including staff members leaving five-star reviews for their own company, which raises red flags for potential clients.
• A tragic account mentions a resident who suffered from extreme dehydration and starvation, leading to her passing away shortly after being hospitalized.

Mixed Feedback:

While many reviews highlight the caring staff, clean facilities, and positive living experiences, there are serious concerns about specific incidents and practices that potential residents and their families should consider.