Maison Aine

Summary of Reviews:

• Some reviews highlight concerns about cleanliness, with reports of dirty rooms, hallways, and common areas. There are also complaints about the quality of food and furniture, as well as some instances of management and staff being described as rude or unresponsive to concerns.
• On a positive note, many reviews praise the staff's caring and compassionate nature, especially towards residents with dementia and Alzheimer's. Families appreciate the regular updates and communication from the staff regarding their loved ones' care and well-being.
• Facilities like Arbors At Stow receive commendation for their cleanliness, variety of activities, and specialized care for dementia and Alzheimer's patients. The staff's attentiveness and the provision of follow-up calls are particularly appreciated.
• Some reviews express satisfaction with the care provided, noting that staff members often go above and beyond, including visiting on their days off. The sense of community and the effort to keep residents' spirits high are also highlighted.
• However, there are also accounts of inadequate care, with one family member reporting a lack of proper hygiene and attention for their loved one during a visit. Another review mentions dissatisfaction with the handling of a resident's medical condition, leading to emergency surgery.
• Facilities like Maison Aine receive mixed reviews, with some praising the care and environment, while others criticize the facility's cleanliness and upkeep. The approach to Medicaid and the facility's layout are noted in some reviews, with opinions varying on their adequacy.
• End-of-life care receives positive mentions, with families expressing gratitude for the compassionate care provided during difficult times.

Overall, the reviews present a mixed picture, with significant praise for the staff's dedication and care but also serious concerns about cleanliness, management, and certain aspects of resident care.