Madison York Home For Adults

Madison York - Rego Park has received a variety of reviews from residents, their families, and staff. Many commend the facility for its cleanliness, friendly staff, and the range of amenities offered. The administrator and staff have been praised for their dedication, especially during the COVID-19 pandemic, ensuring the safety and well-being of residents.

Residents appreciate the open-door policy of the administrator, the newly updated facilities, and the sense of community within Madison York. Activities are plentiful, with both indoor and outdoor options available, contributing to a vibrant living environment.

However, some reviews express dissatisfaction with aspects of the facility, including management and care quality. Concerns were raised about the handling of medical care and staff qualifications, particularly in emergency situations. There were also complaints about infestations and the behavior of some staff members towards inquiries.

Despite these criticisms, many reviews highlight positive experiences, noting the caring nature of the staff, the cleanliness of the facility, and the overall management. The facility has been described as a place where residents feel safe and cared for, with one reviewer noting the significant improvement in their family member's condition since moving there.

It's clear that Madison York - Rego Park has made a positive impact on many of its residents and their families, though there are areas that could benefit from improvement. The facility's commitment to providing a welcoming and supportive environment is evident, with many expressing gratitude for the care and attention received.