Madison House Independent & Assisted Living Community

Madison House has received a variety of reviews highlighting its strengths and areas for improvement. Many reviewers have praised the community for its exceptional staff, compassionate care, and the quality of life it offers to residents. From a former chauffeur reminiscing about the kindness and inclusivity of the community in the 80s, to family members of current residents, the sentiment is overwhelmingly positive regarding the atmosphere and the staff's dedication.

Residents and their families appreciate the range of activities, the quality of food, and the facility's maintenance. The community is described as having a great feel of home, with many reviewers noting the joy and fun they experience with other residents. The staff, from nurses to dining room personnel, are commended for their professionalism, friendliness, and the genuine care they provide. Special mentions of staff members assisting with personal needs, such as setting up air conditioning units, further illustrate the staff's commitment to resident comfort and satisfaction.

However, some reviews have pointed out areas that could be improved. Concerns were raised about the staffing levels, particularly for residents requiring an extra level of care. Additionally, there were mentions of problems within the food service department, suggesting room for improvement in this aspect of the community's offerings.

Despite these concerns, the overall impression of Madison House is that of a quality retirement community with a strong sense of family and a commitment to providing a caring and quality home for its residents. The variety of amenities, the convenience of location, and the array of activities available make it a popular choice for those seeking assisted living options. The community's efforts to adapt care plans as residents' needs change and to encourage family involvement are particularly appreciated, making it a recommended facility for loved ones.