Madison County Hospital

Positive Reviews:

• Many reviewers appreciate the friendly and professional staff at the hospital, highlighting the kindness and professionalism of nurses and doctors.
• Some patients had exceptional experiences in the emergency room, noting specific staff members for their sweet and thoughtful care.
• Madison County hospital is praised for being friendly and helpful, with an outstanding staff.
• A few reviewers express a strong preference for this hospital over others, citing personal and family experiences of kind treatment.

Negative Reviews:

• Several patients report being overcharged for services, including x-rays and physical therapy, with complaints about the hospital's unwillingness to negotiate or take responsibility.
• Some experiences in the emergency room were described as the worst, with slow service and staff that seemed to ignore patients.
• There are reports of poor bedside manner from doctors, with one patient feeling very uncomfortable and requesting a transfer to a different hospital.
• Issues with billing and administration are common, including problems with referrals, unanswered phone calls, and voicemails.
• One reviewer had a particularly distressing experience with being repeatedly turned away when seeking help for depression, questioning the hospital's care for mental health patients.
• Complaints about the inpatient experience include being kept dirty and encountering incompetent and poorly trained doctors.

Mixed Reviews:

• While some patients love the hospital for its staff and care, others find the administrative and billing aspects severely lacking, leading to frustration and dissatisfaction.
• The quality of care received is often praised, but the follow-up and administrative support are criticized, suggesting a disconnect between medical and administrative services.