📞 Call for pricing and availability: (800) 780-8101
Lourdes-Noreen Mckeen Residence For Geriatric Care
315 S Flagler Dr, West Palm Beach, FL 33401
For Pricing & Availability
(800) 780-8101To Reach a Resident
(561) 655-8544Estimated Pricing
Price Comparison
Lourdes-Noreen Mckeen Residence For Geriatric Care Description
Lourdes-Noreen Mckeen Residence For Geriatric Care is a community that offers independent living, assisted living, nursing care, respite care, skilled nursing and rehabilitation and is located in West Palm Beach, Florida. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 6.5 out of 10 making it the 21st highest rated community in the city out of 27 communities. See more information on reviews.
The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Independent Living
Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.
View other Independent Living communities in West Palm Beach
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in West Palm Beach
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews:
- Several reviews express dissatisfaction with the level of care and responsiveness of the staff, mentioning ignored calls for help, poor hygiene care, and unprofessional behavior.
- Communication issues are highlighted, with families experiencing difficulties in getting responses from the facility's administration and HR department.
- Contrastingly, some reviews praise the facility for its cleanliness, caring staff, and the quality of rehabilitation services provided. The security staff, in particular, receives commendation for their professionalism and helpfulness.
- Nutrition and food quality receive mixed feedback, with one reviewer noting the poor quality of meals despite a generally positive experience with the staff.
- One detailed account describes a negative experience with the rehabilitation center, citing rude and uncaring staff, and a lack of assistance and empathy towards residents.
- Another review shares a frustrating experience with the facility's discharge and aftercare process, highlighting inefficiencies in coordinating necessary medical equipment and services for a resident returning home.
- Positive remarks also include appreciation for the facility's aesthetics, historical significance, and specific amenities like a pub with a water view.
- Overall, reviews are mixed, with some families experiencing excellent care and others facing significant challenges with staff attitudes, communication, and the quality of care.
Reviews
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Lourdes-Noreen Mckeen Residence For Geriatric Care Videos
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 4
Quality measure rating: 3
Long-term quality measure rating:
2
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: April 1, 1982
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 132
Total current residents: 112
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 3
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-02-16 | 2023-03-16 | C | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2023-02-16 | 2023-03-16 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2023-02-16 | 2023-03-16 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-02-16 | 2023-03-16 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2023-02-16 | 2023-03-16 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2023-02-16 | 2023-03-16 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2023-02-16 | 2023-03-16 | D | Nutrition and Dietary Deficiencies | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. |
| 2023-02-16 | 2023-03-16 | D | Infection Control Deficiencies | Implement a program that monitors antibiotic use. |
| 2023-02-16 | 2023-03-16 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2023-02-16 | 2023-03-16 | C | Infection Control Deficiencies | Report COVID19 data to residents and families. |
| 2023-02-16 | 2023-03-16 | C | Infection Control Deficiencies | Perform COVID19 testing on residents and staff. |
| 2023-02-16 | 2023-03-16 | D | Infection Control Deficiencies | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. |
| 2023-02-16 | 2023-03-16 | D | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2021-11-04 | 2021-12-04 | D | Resident Rights Deficiencies | Honor the resident's right to organize and participate in resident/family groups in the facility. |
| 2021-11-04 | 2021-12-04 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2021-11-04 | 2021-12-04 | E | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2021-11-04 | 2021-12-04 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-11-04 | 2021-12-04 | D | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2021-11-04 | 2021-12-04 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-11-04 | 2021-12-04 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2020-09-17 | 2020-10-17 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2020-09-17 | 2020-10-17 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2020-09-17 | 2020-10-17 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2020-09-17 | 2020-10-17 | D | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2020-09-17 | 2020-10-17 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2020-09-17 | 2020-10-17 | D | Nutrition and Dietary Deficiencies | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. |
| 2020-09-17 | 2020-10-17 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2020-09-17 | 2020-10-17 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-09-17 | 2020-10-17 | D | Resident Rights Deficiencies | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. |
What is in the Neighborhood
- The closest city is West Palm Beach which is 0.3 miles away and has a population of 106,779 (small city).
- The average income is $284,383, which is very high compared to other zip codes.
- Weather
- High Temperature: 85
- Low Temperature: 69
- Average Temperature: 78.4
- Day Breakdown: The area gets 240 days of rain and 124 days of sun
- Precipitation: 2.8 inches a year
- The median age is 39.6 years old, very high compared to other cities.
- 4.6% of the population are Veterans which is a average percentage of Veterans compared to other cities.
- 28.73% of the population are Foreign-born which is a high percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 2% Asian, 30% Black or African-American, 20% Hispanic or Latino, and 46% White.
- The average life expectancy in zip code is 80.35 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 153.0, Moderate Days 28.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Publix
0.4 miles awayAldi
2.4 miles awayWalmart Supercenter
3.8 miles awayWinn-Dixie
4.4 miles awayStop & Shop
4.6 miles awayTransportation
West Palm Beach
0.3 miles awayMangonia Park
3.6 miles awayPeanut Island Shutte Boat
4.1 miles awayLake Worth
6.6 miles awayBus Stations
FlixBus West Palm Beach
0.7 miles awayGreyhound. West Palm Beach, FL
0.7 miles awayBlue Heron Blvd @ Congress Ave
5.4 miles awayBanks
Wells Fargo
2.5 miles awaySunTrust
2.9 miles awayPNC Bank
3.0 miles awayWestern Union
3.7 miles awayBank of America
3.8 miles awayHospitals
Good Samaritan Hospital
0.9 miles awaySaint Mary's Medical Center
3.0 miles awayThe Jerome Golden Center for Behavioral Health
3.1 miles awayJFK Medical Center North Campus
4.0 miles awayWest Palm Beach Veterans Administration Medical Center
6.1 miles awayPharmacies
CVS Pharmacy
1.0 miles awayWalgreens
2.7 miles awayCVS
7.9 miles awaygardens pharmacy
9.4 miles awayPublix
11.4 miles awayDentists
Donatelli Dentistry & Orthodontics
4.1 miles awayDr. Manuel I. Cruces, DDS
4.4 miles awayGreat Expectations
12.3 miles awayFamily Orthodontics
12.5 miles awayGreat Expressions Dental Centers
18.5 miles awayParks
Palm Beach Post Centennial Park
0.0 miles awayMeyer Amphitheatre
0.0 miles awayNancy M. Graham Centennial Square
0.1 miles awayWest Palm Beach
0.1 miles awayCityZen Garden Park
0.2 miles awayNone Found
Shopping
Shout Supermarket
0.2 miles awayRosemary Square
0.4 miles awayWorth Avenue
0.9 miles away150 Worth
1.2 miles awayPalm Beach Outlet
2.4 miles awayCulture
Meyer Amphitheater
0.0 miles awayUptown Art
0.3 miles awayKravis Center for the Performing Arts
0.6 miles awayAmphitheater
0.6 miles awayPalm Beach County Convention Center
0.6 miles awayRestaurants
E.R. Bradley's
0.1 miles awayBanko Cantina
0.1 miles awayPizza Girls
0.1 miles awayShout Supermarket
0.2 miles awayNico's Pizza
0.2 miles awayGet exact pricing & check availability
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