Longview, An Ithacare Community

Positive Reviews:

• The Longview community has been praised for serving residents well for over 6 years, offering multiple levels of care and great programming in association with Ithaca College, making it a fantastic place to age in place.
• Longview is described as a caring community with excellent care, lots of activities, and accommodations ranging from cottages to various levels of assisted living, providing a comforting environment for residents.
• Visitors have noted the pleasant atmosphere, numerous activities and facilities including a weight room, indoor pool, greenhouse, and dining hall with a variety of foods and beautiful views of Cayuga Lake. The staff is described as courteous and helpful, contributing to a comfortable environment for residents and their families.

Negative Reviews:

• One review expressed dissatisfaction with the management and operations, claiming it is run by inexperienced staff from the nearby college's Geriatric Department, leading to unprofessional management, unmet commitments, and a lack of accountability.
• Concerns were raised about the cost and the quality of care for elderly residents, especially those with dementia, indicating that while some staff members are exceptionally caring, others do not meet the expected standards of care.

Mixed Reviews:

• While many reviews highlight the caring nature of the community, excellent facilities, and a variety of activities, there are critical voices regarding management practices, cost, and the consistency of care provided to residents with specific needs.