Lone Mountain Memory Care

Many reviews highlight the exceptional care and atmosphere at Lone Mountain Memory Care, noting the genuine and caring nature of the staff towards residents. The community is praised for its spacious areas, engaging activities, and specialized memory care training for caregivers. The presence of a registered nurse 24/7, homemade food options, and a variety of fun and engaging activities are also positively mentioned.

Several families express gratitude for the compassionate care their loved ones received, emphasizing the staff's proactive approach to improving residents' well-being and treating them like family. The cleanliness of the facility and the professional, sanitary management of the living spaces are commended.

However, there are critical voices as well, with one review describing a negative experience due to understaffing, which allegedly led to additional costs for private caregiving and a lack of proper care. Another review accuses the facility of negligence, lack of communication, and unprofessional behavior following a resident's injury.

Despite these criticisms, many reviewers strongly recommend Lone Mountain Memory Care for its loving, safe environment and the high level of care provided. The community's dedication to treating residents with respect and dignity, along with the variety of activities and personalized care, are frequently highlighted as reasons for its recommendation.

One review specifically mentions the facility's failure to return pro-rated rent after a resident's passing, indicating potential issues with management communication. On the other hand, the involvement of therapy animals and the positive impact on residents' well-being are also noted, showcasing the community's efforts to offer diverse and meaningful activities.