London Health & Rehab Center

Many reviews highlight the friendly and caring staff at London Health and Rehab, with several people praising the great food and the management team's responsiveness to needs. The activities and the community involvement, especially in Alzheimer's Disease care, receive positive mentions, showcasing a supportive and engaging environment for residents.

However, there are serious concerns raised by some reviewers regarding the level of medical care and attention to residents' needs. Instances of neglect, such as failure to administer medication properly, lack of timely medical intervention, and inadequate communication about residents' health incidents, have been reported. These issues have led to dissatisfaction and distress among some families, with calls for improved oversight and care quality.

On the positive side, the efforts of specific staff members like Megan Reisinger and Tiffany Castle are frequently acknowledged for their dedication and hard work in making the admission process smooth and engaging residents in activities, respectively. Their contributions have significantly impacted families and residents, creating a sense of community and care.

Despite the mixed reviews, many families express gratitude for the care their loved ones received, highlighting the compassionate and patient staff, including nurses and aides, who made significant positive differences during challenging times. The facility's community work and the personal touch from staff members have left lasting impressions on several reviewers.

In summary, while London Health and Rehab has areas that require attention and improvement, particularly in medical care and communication, the facility also boasts dedicated staff and a supportive environment that many residents and their families appreciate.