Lodge Nursing & Rehab Center

Reviews of the senior living facility present a mixed picture, with some expressing dissatisfaction and others praising the care and environment.

• Several reviews criticize the facility for poor responsiveness, unkind staff, and inadequate care, including long wait times for assistance, lost personal items, and insufficient therapy services.
• Conversely, many reviews highlight positive experiences, noting caring and attentive staff, engaging activities, and clean facilities. Specific staff members and departments, such as the Physical Therapy team and certain nurses and aides, receive commendations for their dedication and quality of care.
• Some families report significant improvements in their loved ones' conditions, attributing these to the dedicated efforts of the staff. There are mentions of successful transitions from memory care to assisted living, thanks to personalized and encouraging support.
• Challenges such as COVID-19 and its impact on care and visitation are acknowledged, with some families appreciating the efforts made by the facility to navigate these difficulties.
• There are also mentions of the facility's environment being welcoming, clean, and well-maintained, with a variety of activities and good food being offered to residents.

In summary, while there are reports of negative experiences focusing on care quality and staff behavior, there are also numerous accounts of positive interactions, effective rehabilitation, and a supportive community atmosphere. Prospective residents and their families may need to weigh these varied experiences when considering this facility.