LIV at Westover Hills

Positive Reviews:

• Residents describe the complex as home-like, with friendly residents and a welcoming atmosphere.
• Staff, including a resident coordinator named Paula, are praised for being helpful, available, and informative about programs for seniors.
• The apartments are described as beautiful, clean, quiet, and spacious, with amenities such as door-to-door garbage pickup, arts and crafts, game night, a nice pool, and an exercise room with updated equipment.
• Excellent customer service noted, particularly from the property manager, Cynthia, who is described as super helpful and knowledgeable.

Negative Reviews:

• Concerns about affordability, with rent prices mentioned as being higher than some residents' social security checks.
• Issues with maintenance, including leaks leading to black mold, and prolonged air conditioning outages, with management described as giving the runaround.
• Security concerns raised due to lack of security cameras and reports of break-ins and vandalism.
• Disappointment expressed over misleading information regarding safety, cleanliness, amenities, and resident activities, with some activities reportedly being resident-organized and funded.

Mixed Reviews:

• While some residents have had positive experiences with the staff and amenities, others have faced significant issues with maintenance, security, and the accuracy of information provided by management.