Lino Lakes Assisted Living

Summary of Reviews:

• There are concerns about high staff turnover affecting the consistency of care and creating confusion for residents and their families.
• Some reviews highlight the facility's beauty, well-kept environment, and awesome staff, indicating a positive experience for some residents and employees.
• Several employees express their love for the job, the residents, and the sense of family among the staff, suggesting a positive work environment in some aspects.
• However, there are serious allegations of neglect, lack of professionalism, and inadequate management leading to poor resident care and employee dissatisfaction.
• Some residents and their families have had positive experiences, praising the facility for its activities, meals, and the caring nature of some staff members.
• Contrastingly, there are reports of unclean conditions, missing laundry, and a lack of attention to residents' needs, particularly in the memory care area.
• There are also complaints about the facility's physical condition, including dirtiness and disrepair.
• Financial irresponsibility is mentioned, with claims that the company does not pay its bills to vendors.
• Despite some negative experiences, there are residents who have lived there for years and continue to enjoy their time, indicating varied experiences.
• Allegations of abuse caught on camera and a lack of transparency with families raise serious concerns about resident safety and management integrity.

Overall, the reviews present a mixed picture, with some residents and employees expressing satisfaction and others raising significant concerns about care, management, and facility conditions.