Lincolnshire Place Loves Park

Positive Reviews:

• Lincolnshire Place is highly praised for its exceptional care, with many reviewers noting the wonderful treatment their loved ones received. The staff, including nursing and support roles, are commended for their outstanding and caring approach.
• Several reviewers highlighted the facility's effective communication with families, especially appreciated during the COVID-19 crisis, where Lincolnshire Place was noted for its proactive measures.
• The sense of community and the effort to integrate residents into social groups were also appreciated, with one reviewer mentioning how their father found a circle of friends, enhancing his experience.
• The quality of food and the provision of snacks, especially ice cream treats, were mentioned as highlights of the living experience at Lincolnshire Place.
• One reviewer expressed gratitude for the peace of mind Lincolnshire Place provided, knowing their father was in a safe and loving environment, rating their experience with 5+ stars.

Negative Reviews:

• Concerns were raised about staffing issues, with one review stating the facility was always short-staffed and management appeared indifferent to these challenges, leading to questionable resident care.
• A particularly critical review detailed a series of care failures, including incorrect medication administration, lack of communication with the family, and poor personal care. This reviewer also highlighted issues with cleanliness, lost personal items, and an overall decline in their loved one's health attributed partly to the care provided.
• The same critical review expressed dissatisfaction with the facility's response to complaints, describing interactions with management as unempathetic and unhelpful.

Overall:

While many reviews of Lincolnshire Place are overwhelmingly positive, praising the care, staff, and environment, there are significant concerns raised about staffing, management responsiveness, and specific instances of inadequate care. Prospective residents and their families may want to consider these reviews carefully and possibly seek to discuss these issues with the facility directly.