📞 Call for pricing and availability: (800) 780-8101
Lincoln Hills
326 Country Club Dr, New Albany, IN 47150
For Pricing & Availability
(800) 780-8101To Reach a Resident
(812) 948-1311Estimated Pricing
Price Comparison
Lincoln Hills Description
Lincoln Hills is a community that offers memory care, nursing care, skilled nursing and rehabilitation and is located in the town of New Albany, Indiana and is part of the CarDon and Associates network of communities. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.
The community has an average rating of 6.7 out of 10 making it the 7th highest rated community in the city out of 11 communities. See more information on reviews.
The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in New Albany
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in New Albany
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in New Albany
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Lincoln Hills has received a mix of reviews from residents, their family members, and staff. Many have praised the facility for its caring and attentive staff, excellent therapy and rehabilitation services, and strong sense of community. Residents and their families have highlighted the facility's cleanliness, COVID safety measures, and the variety of fun activities available. The staff, including therapy teams and activity managers, have been commended for their professionalism and dedication to residents' well-being.
However, there are also reports of negative experiences, including long waits for assistance, neglect, and unprofessional behavior from some staff members. Concerns have been raised about the facility's response to medical emergencies and the overall quality of care provided to some residents. Additionally, there are complaints about the facility's appearance and staffing levels, with some mentioning that the facility is understaffed, affecting the quality of care.
Despite these criticisms, many reviews express gratitude towards the staff for their hard work and compassion, particularly in the Memory Care Unit. The facility's ability to provide a comforting and supportive environment for residents and their families during difficult times has been a recurring theme in positive reviews. Some staff members have shared their personal experiences of feeling supported by their colleagues and forming close bonds with residents, describing Lincoln Hills as a second home.
Overall, while Lincoln Hills has been praised for its caring staff and supportive environment, there are significant concerns about aspects of care and facility management that potential residents and their families may want to consider.
Reviews
Neglectful. My mom just died two days ago and she was in Lincoln Hills for two weeks. Was about to go home and they let her vomit overnight and never checked in on her. The vomit was described as Coffee Ground Emesis or Coffee Ground Vomit. She was rushed to the hospital and they found that she had Eroded Esophagus and Gastritis. When I spoke to the representative from Lincoln Hills and told them they had left my mother to vomit and entire night and only checked on her in the morning when they discovered her vomiting, the person said, "Sorry about that." Yeah, DO NOT put your loved ones here. My mom was sent to Providence on Charlestown Rd for Hospice, and they took such great care of her. They treated her like a human being. Lincoln Hills is understaffed. My daughter walked in, waited for someone at the front desk, decided to just go to her grandmother's room, drop off water, and walked out of the building and no one knew. NEVER, EVER put your loved ones in this place.
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 2
Quality measure rating: 3
Long-term quality measure rating:
3
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Jan. 1, 1997
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 156
Total current residents: 123
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 4
Number of
substantiated complaints: 13
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $12600
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-08-29 | 2022-09-26 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2022-08-29 | 2022-09-26 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-08-29 | 2022-09-26 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-08-29 | 2022-09-26 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2022-08-29 | 2022-09-26 | E | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2021-06-09 | 2021-07-14 | C | Emergency Preparedness Deficiencies | Provide family notifications of emergency plan. |
| 2021-06-09 | 2021-07-14 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2021-06-09 | 2021-07-14 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2021-06-09 | 2021-07-14 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2021-06-09 | 2021-07-14 | E | Smoke Deficiencies | Install a fire alarm system that can be heard throughout the facility. |
| 2021-06-09 | 2021-07-14 | E | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2021-06-09 | 2021-07-14 | B | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2021-06-09 | 2021-07-14 | B | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2021-06-09 | 2021-07-14 | E | Smoke Deficiencies | Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected. |
| 2021-06-09 | 2021-07-14 | F | Smoke Deficiencies | Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke. |
| 2021-06-09 | 2021-07-14 | F | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2021-06-09 | 2021-07-14 | F | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2021-06-09 | 2021-07-14 | F | Services Deficiencies | Meet other general requirements that are deficient. |
| 2021-06-09 | 2021-07-14 | E | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2021-06-09 | 2021-07-14 | F | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2021-06-09 | 2021-07-14 | C | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2021-06-09 | 2021-07-14 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2021-06-09 | 2021-07-14 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2020-08-12 | 2020-10-15 | E | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2020-08-12 | 2020-11-10 | E | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2020-08-12 | 2020-11-10 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2020-08-12 | 2020-10-15 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2020-08-12 | 2020-10-15 | F | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2020-08-12 | 2020-10-15 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2020-08-12 | 2020-10-15 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2020-08-12 | 2020-10-15 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper fire barriers, ventilation and signs for the transfilling of oxygen. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-10-17 | 2022-10-03 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-07-29 | 2022-08-12 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2022-07-29 | 2022-08-12 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2022-07-29 | 2022-08-12 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-07-29 | 2022-08-12 | D | Quality of Life and Care Deficiencies | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. |
| 2022-07-29 | 2022-08-12 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-05-18 | 2021-06-07 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2021-05-18 | 2021-06-07 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2021-05-18 | 2021-06-07 | D | Quality of Life and Care Deficiencies | Assist a resident in gaining access to vision and hearing services. |
| 2021-05-18 | 2021-06-07 | D | Quality of Life and Care Deficiencies | Provide routine and 24-hour emergency dental care for each resident. |
| 2021-05-18 | 2021-06-07 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2020-11-17 | 2020-12-11 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-04-16 | 2021-04-26 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2021-04-16 | 2021-04-26 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2021-03-16 | 2021-03-29 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2020-03-02 | 2020-03-20 | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2020-03-02 | 2020-03-20 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2020-03-02 | 2020-03-20 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2020-03-02 | 2020-03-20 | E | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2020-03-02 | 2020-03-20 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2020-03-02 | 2020-03-20 | E | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2020-03-02 | 2020-03-20 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2020-03-02 | 2020-03-20 | E | Administration Deficiencies | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| 2020-03-02 | 2020-03-20 | D | Environmental Deficiencies | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-09-07 | $15,971 |
| 2018-09-07 | $11,700 |
| 2019-01-28 | $271,170 |
| 2020-01-03 | $33,046 |
| 2022-10-17 | $12,600 |
What is in the Neighborhood
- The closest city is New Albany which is 1.3 miles away and has a population of 36,732 (mid sized town).
- The average income is $55,004, which is average compared to other zip codes.
- Weather
- High Temperature: 80
- Low Temperature: 35
- Average Temperature: 58.7
- Day Breakdown: The area gets 172 days of rain, 17 days of snow and 175 days of sun
- Precipitation: 1.8 inches a year
- The crime rate is 6.5 per 100 people which is high compared to other cities.
- Violent Crime: 1.29 incidents per 100 people
- Property Crime: 3.36 incidents per 100 people
- Drug-Related Crime: 1.13 incidents per 100 people
- The average life expectancy in zip code is 76.18 years old, which is low compared to other zip codes.
- Air Quality: Good Days 185.0, Moderate Days 16.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Kroger
0.4 miles awayWalmart Supercenter
1.2 miles awayAldi
1.6 miles awayMeijer
3.7 miles awayRainbow Blossom
3.8 miles awayNone Found
Bus Stations
Grant Line / Daisy
0.6 miles awayState / Elm
1.2 miles awayKnob View Apt.
1.4 miles awaySpring / Vincennes
1.4 miles awayPark / Progress
2.3 miles awayBanks
Centra Credit Union
0.5 miles awayFirst Savings Bank
0.7 miles awayFirst Financial Bank
1.3 miles awayFirst Harrison Bank
1.6 miles awayWesBanco Bank
1.7 miles awayHospitals
Baptist Health Floyd
0.1 miles awayPhysicians Medical Center
2.5 miles awaySouthern Indiana Rehab Hospital
2.9 miles awayClark Memorial Hospital
4.5 miles awayKentuckiana Medical Center
4.6 miles awayPharmacies
Rite Aid
1.7 miles awayWalgreens
2.1 miles awayKroger Pharmacy
3.3 miles awayCVS Pharmacy
4.8 miles awayWestmoreland Pharmacy
5.6 miles awayDentists
Mortenson Family Dental
0.9 miles awayMortenson's Family Dental
0.9 miles awayDr. Nasief Family Dentist
7.4 miles awayVicki Cochran, DMD Family Dentistry
7.4 miles awayFamily Dentistry
7.4 miles awayParks
Binford Park
0.2 miles awaySam Peden Community Park
1.0 miles awayAnderson Park
1.0 miles awayRitter Park
1.1 miles awayFalling Run Park
1.1 miles awayNone Found
Shopping
Green Tree Mall
3.6 miles awayMid City Mall
7.7 miles awayMall St. Matthews
11.8 miles awaymall st matthews
11.9 miles awayJefferson Mall
14.0 miles awayCulture
East Portland Warehouse, LLC (Artist Gallery Lots)
4.1 miles awayEast Portland Warehouse, LLC Artist Galleries
4.1 miles awayDerby Dinner Playhouse
4.4 miles awayBrown Forman Theatre
4.7 miles awayIna B. Bond Gallery
4.9 miles awayRestaurants
El Nopal
0.6 miles awayBob Evans
0.6 miles awayTucker's
0.9 miles awayLa Catrina
1.2 miles awayLa Habana Blues
1.3 miles awayGet exact pricing & check availability
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