Lighthouse Senior Living At Ellicott City

Residents and their families have shared a range of experiences at Lighthouse "Village", with many expressing deep gratitude for the care and environment provided. Families highlight the warm and welcoming staff, the excellent quality of food prepared by the chef, and the variety of activities available for residents. The memory care facility, in particular, receives praise for its engaging activities, restaurant-style dining, and the safe, comfortable setting it offers.

However, some reviews point out areas for improvement. Concerns have been raised about the tone policing of staff, particularly those who are Black, suggesting a need for management to address communication and expression within their team. Additionally, while many find the staff and management to be caring and professional, there are reports of unprofessional behavior from the management team, and some families have experienced difficulties with staff responsiveness, especially during night shifts.

Despite these concerns, many families report a positive impact on their loved ones' well-being, noting improvements in health, happiness, and social engagement. The facility is described as a clean, safe environment located in a low-traffic neighborhood, managed by a competent team. However, some caution that the facility may not be the best fit for those with extensive medical needs, and there are alarming reports regarding the quality of care in the memory care unit, including issues with leadership and staff training.

Overall, while many reviews celebrate the compassionate care and vibrant community at Lighthouse, highlighting the facility's ability to create a sense of home and belonging for residents, there are significant concerns that prospective residents and their families should consider, particularly regarding staff training and management practices.