Life Care Center Of Westlake

The reviews for Life Care Center of Westlake show a mixed range of experiences. Some reviewers express deep dissatisfaction with the care provided, mentioning poor communication, lack of assistance, and even loss of personal items. One review specifically mentions a tragic experience where the care was described as less than poor, leading to a loved one's death.

On the other hand, many reviews highlight positive aspects of the facility. Several residents and their families appreciate the staff's pleasant demeanor, the quality of care, and the clean and neat environment. The therapy department receives special mention for its effectiveness in helping residents recover and return home. The food, while not always perfect, is generally well-received, with alternative options available.

Some reviews come from employees who describe a family-like atmosphere among the staff and commend the facility for its teamwork and compassionate care. However, there are also employee reviews that criticize the administration and describe the working environment as unfriendly and unclean, particularly in the dietary aide department.

Despite the criticisms, many reviews express gratitude for the care received, mentioning excellent physical therapy, a sense of community, and a team that treats residents like family. Long-term employees and those with multiple family members who have stayed at the facility share particularly positive experiences, highlighting the compassionate and professional care their loved ones received.

Overall, the reviews of Life Care Center of Westlake present a complex picture, with experiences ranging from deeply negative to highly positive. Prospective residents and their families may need to consider these varied experiences when making decisions about care.