Life Care Center Of Pensacola

Reviews of the senior living facility present a mixed picture, with some highlighting serious concerns and others praising the care and environment.

• Several reviewers express dissatisfaction with employment conditions, citing incompetent management, unprofessional staff, and inadequate pay. However, some positive experiences in teamwork were noted within the kitchen staff.
• Concerns about patient care are significant, with reports of neglect leading to severe health consequences, including a brain stem stroke not promptly addressed and a diabetic patient's wound care being neglected, resulting in amputation.
• Complaints about the facility's operations include misleading information about sign-on bonuses, lack of teamwork, and staff being distracted by personal phones during work hours.
• On the positive side, many reviews commend the facility for its cleanliness, the kindness and professionalism of the staff, and the quality of care provided to residents. Specific instances of staff going above and beyond for residents and their families are highlighted, including personalized care and follow-up calls after discharge.
• Some reviewers specifically praise the facility for its efforts during the Covid-19 pandemic, ensuring good communication with families and the safety of residents.
• However, other reviews criticize the facility for what they perceive as a lack of compassion and professionalism among some staff members, with one reviewer comparing the experience to a scene from a movie known for depicting poor treatment in mental health facilities.
• Despite the criticisms, there are numerous accounts of positive experiences, with families and residents expressing gratitude for the care received, the quality of the food, and the overall environment of the facility.
• One review mentions a negative experience with a facility van driver, indicating issues beyond patient care that may affect community relations.

In summary, while there are heartfelt endorsements of the care and environment provided by the facility, there are also serious concerns about patient neglect and staff behavior that potential residents and their families should consider.