Life Care Center Of Old Hickory Village

Reviews for the senior living facility present a mixed picture, with experiences ranging from highly positive to deeply concerning.

• Some reviewers praise the facility for its cleanliness, caring staff, and the quality of care provided, highlighting successful rehabilitation stories and expressing gratitude towards specific staff members for their dedication and kindness.
• Positive remarks also mention the quality of the food, the state-of-the-art facilities, and the range of activities available, with several reviewers stating they would recommend the facility to others or choose it again for themselves if needed.
• However, there are significant negative experiences reported, including instances of neglect, inadequate staffing, and unprofessional behavior from some staff members. Concerns include patients being left unattended for extended periods, not receiving timely medication or assistance, and experiencing rudeness or lack of compassion from the staff.
• Specific complaints detail situations where residents were left in soiled conditions, did not receive the necessary rehabilitation exercises, and felt mistreated or ignored. Some reviewers express regret over choosing the facility, citing a discrepancy between their expectations based on reviews and the actual care received.
• Despite the negative experiences, there are mentions of exemplary staff members who provided excellent care, suggesting variability in the quality of care depending on the staff involved.

Overall, the reviews indicate a facility with potential strengths in cleanliness, rehabilitation services, and some caring staff members, but also significant areas of concern regarding staffing levels, resident treatment, and consistency in care quality.