📞 Call for pricing and availability: (800) 780-8101

Life Care Center Of Merrimack Valley

80 Boston Road, North Billerica, MA 01862

Memory Care Nursing Home Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(978) 667-2166

Estimated Pricing

Studio
Estimated $5,613

Price Comparison

  • Average City Price: $5,647
  • Average State Price: $5,981
  • Average National Price: $5,673


  • Life Care Center Of Merrimack Valley Description

    Life Care Center Of Merrimack Valley is a community that offers memory care, nursing care, skilled nursing and rehabilitation and is about 2.7 miles outside the town of Billerica, Massachusetts and is part of the Life Care Centers of America network of communities. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.

    The community has an average rating of 7.3 out of 10 making it the 3rd highest rated community in the city out of 3 communities. See more information on reviews.

    The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in North Billerica

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in North Billerica

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in North Billerica


    Community Reviews

    6.9
    Life Care Center Of Merrimack Valley
    Based on My Caring Plan's proprietary scoring, including 61 reviews across the web

    Ranking

  • Ranking in City: 3 out of 3 communities in North Billerica
  • Ranking in State: 488 out of 664 communities in MA
  • Food and Dining A

    Activities A

    Facility and Grounds B

    Care B

    Staff B

    Cleanliness C


    Employee Reviews

    5.8
    Life Care Centers of America
    Based on My Caring Plan's proprietary scoring, including 1468 reviews across the web

    The following insights are from employees that work in Massachusetts

    Employee Pay B

    Employee Staff B

    Employee Culture B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    The reviews for Life Care Center of Merrimack Valley showcase a mix of experiences. Many reviewers praise the center for its engaging activity programs, delicious food, effective therapy, and the caring, responsive staff. Several family members have noted significant improvements in their loved ones' physical fitness, mental engagement, and social life thanks to the center's efforts. The staff's compassion and dedication to making residents feel at home are frequently highlighted, with specific mentions of the helpfulness of the social service, nursing departments, and the cleanliness of the facility.

    However, there are serious concerns raised by some reviewers regarding the care provided. Issues such as neglect, inadequate response to medical needs, and poor hygiene conditions have been reported. One reviewer expressed distress over the handling of their sister's end-of-life care, while others have noted a lack of attention to residents calling for help, unsanitary conditions, and a general atmosphere of neglect during weekends due to understaffing. Complaints about the facility being dirty, smelling of urine and fecal matter, and not providing timely laundry services were also mentioned.

    Despite these concerns, there are positive stories of recovery and gratitude towards the staff for their compassion and professionalism, especially in hospice care situations. The facility has been described as clean by some, with good food and a promising atmosphere. The staff, particularly in the "B" wing, received special thanks for their excellent care and making families feel included and welcomed.

    In summary, while many reviews highlight the positive aspects of Life Care Center of Merrimack Valley, including its activities, staff, and some aspects of care, there are significant concerns about neglect, hygiene, and the handling of medical issues that potential residents and their families should consider.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Life Care Center Of Merrimack Valley Videos


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    Health

    Physical Therapy

    Occupational Therapy

    Speech Therapy

    24/7 Easy Admissions

    24-hour Skilled Nursing Care

    Case Management


    Services

    24-hour Care

    Skilled Nursing & Rehabilitation

    Nursing Staff


    Activities

    Community Re-entry Program

    Daily Activity Schedule

    Family/Resident Councils

    Full-time, Certified Activity Director

    Patient/Family Education Program

    Reading


    Community Amenities

    24-hour Security and Fire Safety Systems

    Beauty Salon and Barber Shop

    Complimentary Wireless Internet

    Flexible Visiting Hours

    Homelike Setting

    Housekeeping and Laundry Services


    Room Amenities

    Bedside and Bathroom Call Lights

    Flat-screen TVs

    Private and Semiprivate Rooms

    Private Bathrooms

    Telephone and Cable Television Hookups


    Dining

    Certified Dietitian

    Fine Dining Program


    Transportation

    Transportation Services


    Pet

    Pet Visitors Allowed



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 2
    Staffing rating: 3
    Quality measure rating: 4
    Long-term quality measure rating: 5
    Short-term quality measure rating: 3


    Nursing Home Overview

    Participation date: March 15, 1992
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 124
    Total current residents: 106
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 1
    Number of payment denials: 0
    Number of fines: 2
    Total cost of fines: $12506


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-10-12 2022-10-24 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2022-10-12 2022-10-24 F Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2020-03-02 2020-04-03 D Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2020-03-02 2020-04-03 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2020-03-02 2020-04-03 F Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2019-04-10 2019-05-24 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-10-06 2022-11-04 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2022-10-06 2022-10-24 D Resident Rights Deficiencies Allow residents to self-administer drugs if determined clinically appropriate.
    2022-10-06 2022-10-24 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2022-10-06 2022-10-24 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2022-10-06 2022-10-24 E Resident Assessment and Care Planning Deficiencies Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    2022-10-06 2022-11-04 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-10-06 2022-10-24 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-10-06 2022-10-24 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2022-10-06 2022-10-24 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2022-10-06 2022-10-24 C Nursing and Physician Services Deficiencies Post nurse staffing information every day.
    2022-10-06 2022-10-24 D Quality of Life and Care Deficiencies Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    2022-10-06 2022-10-24 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2022-10-06 2022-10-24 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2022-10-06 2022-10-24 E Administration Deficiencies Hire a qualified full-time social worker in a facility with more than 120 beds.
    2022-10-06 2022-11-04 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-10-06 2022-10-24 E Environmental Deficiencies Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
    2020-01-27 2020-03-02 D Resident Rights Deficiencies Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    2020-01-27 2020-03-02 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2020-01-27 2020-03-02 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2020-01-27 2020-03-02 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2020-01-27 2020-03-02 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2020-01-27 2020-03-02 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2020-01-27 2020-03-02 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2020-01-27 2020-03-02 D Pharmacy Service Deficiencies Ensure each resident’s drug regimen must be free from unnecessary drugs.
    2020-01-27 2020-03-02 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2020-01-27 2020-03-02 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-12-21 2021-01-13 G Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2019-02-15 2019-03-06 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2019-02-15 2019-03-06 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2019-02-15 2019-03-06 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2019-02-15 2019-03-06 D Quality of Life and Care Deficiencies Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    2019-02-15 2019-03-06 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2019-02-15 2019-03-06 D Infection Control Deficiencies Provide and implement an infection prevention and control program.

    Fines

    Fine Date Fine Amount
    2019-10-16 $20,300
    2020-12-21 $7,345
    2022-10-06 $45,640
    2022-10-06 $5,161

    What is in the Neighborhood

    General Area Overview
    • The closest city is Billerica which is 2.7 miles away and has a population of 39,904 (mid sized town).
    • The average income is $89,092, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 78
      • Low Temperature: 30
      • Average Temperature: 53.7
      • Day Breakdown: The area gets 126 days of rain, 35 days of snow and 203 days of sun
      • Precipitation: 1.9 inches a year

    Health and Safety Overview
    • The average life expectancy in zip code is 81.7 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 165.0, Moderate Days 16.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Market Basket
    0.9 miles away
    Stop & Shop
    2.2 miles away
    Walmart Supercenter
    2.4 miles away
    Hannaford
    2.6 miles away
    M & H Oriental Food Supermarket
    2.7 miles away

    Transportation

    North Billerica
    0.7 miles away

    Bus Stations

    UPS
    0.5 miles away
    North Billerica Station
    0.8 miles away
    Gorham St and Carlisle St
    0.8 miles away
    Treble Cove Plaza
    0.9 miles away
    Billerica Business Center
    1.2 miles away

    Banks

    Citizens Bank
    2.6 miles away
    Sage Bank
    2.7 miles away
    Santander
    2.8 miles away
    Bank of America
    2.8 miles away
    Lowell Five
    2.8 miles away

    Hospitals

    Lowell General - Saints Campus
    3.6 miles away
    Tewksbury State Hospital
    4.1 miles away
    Tewksbury Hospital
    4.1 miles away
    Lowell General Hospital
    4.3 miles away
    Solomon Mental Health Center
    4.5 miles away

    Pharmacies

    Walgreens
    2.7 miles away
    CVS Pharmacy
    2.9 miles away
    Rite Aid
    3.7 miles away
    Walmart Pharmacy
    3.9 miles away
    Hannaford Pharmacy
    3.9 miles away

    Dentists

    Pioneer Dental
    0.8 miles away
    Michael Sargent Dentistry
    2.8 miles away
    Dr. Arthur Yee, DMD
    2.8 miles away
    Perfect Dental
    4.1 miles away
    Sambath Keo
    4.1 miles away

    Parks

    Kilrausch Playground
    0.5 miles away
    Billerica State Forest
    0.6 miles away
    Billerica Mills Historic District
    0.6 miles away
    Mcdonald Knowles
    0.8 miles away
    Manning Conservation Land
    1.1 miles away

    Places of Worship

    Old North Church
    19.9 miles away
    St. Leonard's Church
    20.0 miles away
    Kings Chapel
    20.2 miles away
    Grace Federated Church
    20.2 miles away

    Shopping

    Westford Post Office
    7.9 miles away
    Burlington Mall
    8.5 miles away
    Forge Village Post Office
    9.9 miles away
    The Mall at Rockingham Park
    12.4 miles away
    The Loop
    12.4 miles away

    Culture

    Ellen Theatrical
    2.9 miles away
    Western Avenue Studios
    3.4 miles away
    Onyx Room Performance Space
    3.5 miles away
    Loading Dock Gallery
    3.5 miles away
    Middlesex Community College Merrimack Building
    3.6 miles away

    Restaurants

    Casa Blanca
    0.7 miles away
    Outback Steakhouse
    1.9 miles away
    Chili's
    1.9 miles away
    Maddie's Bar & Grille
    1.9 miles away
    Tavern in the Square
    2.1 miles away

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    Google map of Life Care Center Of Merrimack Valley

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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