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Life Care Center Of Merrimack Valley
80 Boston Road, North Billerica, MA 01862
For Pricing & Availability
(800) 780-8101To Reach a Resident
(978) 667-2166Estimated Pricing
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Life Care Center Of Merrimack Valley Description
Life Care Center Of Merrimack Valley is a community that offers memory care, nursing care, skilled nursing and rehabilitation and is about 2.7 miles outside the town of Billerica, Massachusetts and is part of the Life Care Centers of America network of communities. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.
The community has an average rating of 7.3 out of 10 making it the 3rd highest rated community in the city out of 3 communities. See more information on reviews.
The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in North Billerica
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in North Billerica
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The reviews for Life Care Center of Merrimack Valley showcase a mix of experiences. Many reviewers praise the center for its engaging activity programs, delicious food, effective therapy, and the caring, responsive staff. Several family members have noted significant improvements in their loved ones' physical fitness, mental engagement, and social life thanks to the center's efforts. The staff's compassion and dedication to making residents feel at home are frequently highlighted, with specific mentions of the helpfulness of the social service, nursing departments, and the cleanliness of the facility.
However, there are serious concerns raised by some reviewers regarding the care provided. Issues such as neglect, inadequate response to medical needs, and poor hygiene conditions have been reported. One reviewer expressed distress over the handling of their sister's end-of-life care, while others have noted a lack of attention to residents calling for help, unsanitary conditions, and a general atmosphere of neglect during weekends due to understaffing. Complaints about the facility being dirty, smelling of urine and fecal matter, and not providing timely laundry services were also mentioned.
Despite these concerns, there are positive stories of recovery and gratitude towards the staff for their compassion and professionalism, especially in hospice care situations. The facility has been described as clean by some, with good food and a promising atmosphere. The staff, particularly in the "B" wing, received special thanks for their excellent care and making families feel included and welcomed.
In summary, while many reviews highlight the positive aspects of Life Care Center of Merrimack Valley, including its activities, staff, and some aspects of care, there are significant concerns about neglect, hygiene, and the handling of medical issues that potential residents and their families should consider.
Reviews
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Life Care Center Of Merrimack Valley Videos
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 3
Quality measure rating: 4
Long-term quality measure rating:
5
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: March 15, 1992
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 124
Total current residents: 106
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 1
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $12506
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-10-12 | 2022-10-24 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2022-10-12 | 2022-10-24 | F | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2020-03-02 | 2020-04-03 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2020-03-02 | 2020-04-03 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2020-03-02 | 2020-04-03 | F | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2019-04-10 | 2019-05-24 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-10-06 | 2022-11-04 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-10-06 | 2022-10-24 | D | Resident Rights Deficiencies | Allow residents to self-administer drugs if determined clinically appropriate. |
| 2022-10-06 | 2022-10-24 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-10-06 | 2022-10-24 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2022-10-06 | 2022-10-24 | E | Resident Assessment and Care Planning Deficiencies | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. |
| 2022-10-06 | 2022-11-04 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-10-06 | 2022-10-24 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-10-06 | 2022-10-24 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2022-10-06 | 2022-10-24 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-10-06 | 2022-10-24 | C | Nursing and Physician Services Deficiencies | Post nurse staffing information every day. |
| 2022-10-06 | 2022-10-24 | D | Quality of Life and Care Deficiencies | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. |
| 2022-10-06 | 2022-10-24 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-10-06 | 2022-10-24 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2022-10-06 | 2022-10-24 | E | Administration Deficiencies | Hire a qualified full-time social worker in a facility with more than 120 beds. |
| 2022-10-06 | 2022-11-04 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-10-06 | 2022-10-24 | E | Environmental Deficiencies | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. |
| 2020-01-27 | 2020-03-02 | D | Resident Rights Deficiencies | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
| 2020-01-27 | 2020-03-02 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2020-01-27 | 2020-03-02 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2020-01-27 | 2020-03-02 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2020-01-27 | 2020-03-02 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2020-01-27 | 2020-03-02 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2020-01-27 | 2020-03-02 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2020-01-27 | 2020-03-02 | D | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2020-01-27 | 2020-03-02 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2020-01-27 | 2020-03-02 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-12-21 | 2021-01-13 | G | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2019-02-15 | 2019-03-06 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2019-02-15 | 2019-03-06 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2019-02-15 | 2019-03-06 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2019-02-15 | 2019-03-06 | D | Quality of Life and Care Deficiencies | Provide for the safe, appropriate administration of IV fluids for a resident when needed. |
| 2019-02-15 | 2019-03-06 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2019-02-15 | 2019-03-06 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-10-16 | $20,300 |
| 2020-12-21 | $7,345 |
| 2022-10-06 | $45,640 |
| 2022-10-06 | $5,161 |
What is in the Neighborhood
- The closest city is Billerica which is 2.7 miles away and has a population of 39,904 (mid sized town).
- The average income is $89,092, which is very high compared to other zip codes.
- Weather
- High Temperature: 78
- Low Temperature: 30
- Average Temperature: 53.7
- Day Breakdown: The area gets 126 days of rain, 35 days of snow and 203 days of sun
- Precipitation: 1.9 inches a year
- The average life expectancy in zip code is 81.7 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 165.0, Moderate Days 16.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Market Basket
0.9 miles awayStop & Shop
2.2 miles awayWalmart Supercenter
2.4 miles awayHannaford
2.6 miles awayM & H Oriental Food Supermarket
2.7 miles awayTransportation
North Billerica
0.7 miles awayBus Stations
UPS
0.5 miles awayNorth Billerica Station
0.8 miles awayGorham St and Carlisle St
0.8 miles awayTreble Cove Plaza
0.9 miles awayBillerica Business Center
1.2 miles awayBanks
Citizens Bank
2.6 miles awaySage Bank
2.7 miles awaySantander
2.8 miles awayBank of America
2.8 miles awayLowell Five
2.8 miles awayHospitals
Lowell General - Saints Campus
3.6 miles awayTewksbury State Hospital
4.1 miles awayTewksbury Hospital
4.1 miles awayLowell General Hospital
4.3 miles awaySolomon Mental Health Center
4.5 miles awayPharmacies
Walgreens
2.7 miles awayCVS Pharmacy
2.9 miles awayRite Aid
3.7 miles awayWalmart Pharmacy
3.9 miles awayHannaford Pharmacy
3.9 miles awayDentists
Pioneer Dental
0.8 miles awayMichael Sargent Dentistry
2.8 miles awayDr. Arthur Yee, DMD
2.8 miles awayPerfect Dental
4.1 miles awaySambath Keo
4.1 miles awayParks
Kilrausch Playground
0.5 miles awayBillerica State Forest
0.6 miles awayBillerica Mills Historic District
0.6 miles awayMcdonald Knowles
0.8 miles awayManning Conservation Land
1.1 miles awayPlaces of Worship
Old North Church
19.9 miles awaySt. Leonard's Church
20.0 miles awayKings Chapel
20.2 miles awayGrace Federated Church
20.2 miles awayShopping
Westford Post Office
7.9 miles awayBurlington Mall
8.5 miles awayForge Village Post Office
9.9 miles awayThe Mall at Rockingham Park
12.4 miles awayThe Loop
12.4 miles awayCulture
Ellen Theatrical
2.9 miles awayWestern Avenue Studios
3.4 miles awayOnyx Room Performance Space
3.5 miles awayLoading Dock Gallery
3.5 miles awayMiddlesex Community College Merrimack Building
3.6 miles awayRestaurants
Casa Blanca
0.7 miles awayOutback Steakhouse
1.9 miles awayChili's
1.9 miles awayMaddie's Bar & Grille
1.9 miles awayTavern in the Square
2.1 miles awayGet exact pricing & check availability
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