Life Care Center Of Littleton

Reviews of the senior living facility present a mixed picture, with many praising the care and staff, while others express significant concerns.

• Several reviewers commend the facility for its outstanding care, particularly noting the dedication and kindness of the nurses, CNA’s, dietary, recreation therapy staff, and the therapy department. The care for patients with severe disabilities and post-surgery rehabilitation is highlighted as exceptional, with specific praise for the physical and occupational therapists.
• Positive remarks also focus on the facility's cleanliness, the professional and cheerful demeanor of the staff, and the overall pleasant and well-organized environment. The efforts to maintain communication with families through updates and video calls are appreciated, contributing to a sense of trust and satisfaction.
• However, there are significant criticisms regarding the admissions process, communication, and staffing. Some reviewers describe the admissions team as misleading, leading to unexpected bills and a lack of transparency about the facility's capabilities. Concerns about inadequate staffing, particularly at night, and the resulting delays in responding to patients' needs are recurrent themes. Instances of poor communication and professionalism from the case management and nursing staff are mentioned, alongside dissatisfaction with the handling of sensitive situations, such as end-of-life care and post-acute rehab for patients with complex medical needs.
• One review specifically criticizes the facility for suggesting a delay in cancer treatment for financial reasons, highlighting a deeply negative experience with the admissions staff and care team evaluation process.
• Despite the criticisms, many reviewers express gratitude for the care provided to their loved ones, mentioning the facility's efforts to accommodate and communicate with families, and the positive impact of the therapy and rehabilitation services.

In summary, while many families have had positive experiences, particularly with the therapy services and staff kindness, there are serious concerns about communication, staffing, and the admissions process that potential clients should consider.