Life Care Center Of Altamonte Springs

Many reviews express satisfaction with the care provided at Life Care at Altamonte, highlighting the staff's compassion, professionalism, and the facility's cleanliness. Several reviewers noted the excellent physical therapy and rehabilitation services, mentioning how staff treated their loved ones like family and were very attentive to their needs. Positive experiences include effective communication from the staff, a smooth transition process for patients, and a welcoming atmosphere.

However, there are also critical reviews concerning the facility. Some reviewers reported negative experiences with unresponsive and unhelpful staff, chaotic environments not conducive to recovery, and issues with room assignments and facility management. Concerns were raised about the facility's handling of patient care and communication, with some suggesting a lack of concern for residents. Additionally, there were complaints about the facility not accepting Medicaid patients for two years and allegations of discriminatory behavior by some staff members.

Despite the criticisms, many reviewers recommend the facility, citing their trust in the care provided and the positive changes they observed in their loved ones. The facility is described as clean, with friendly staff and excellent customer service. Some reviewers specifically mentioned the great physical therapy program and the overall caring nature of the staff towards both residents and their families.

Overall, while there are areas for improvement, particularly in staff responsiveness and facility management, many families have had positive experiences with Life Care at Altamonte, appreciating the care and attention given to their loved ones.