Life At Canyon Trails Assisted Living And Memory Care

Reviews of Canyon Trails Assisted Living and Memory Care offer a mixed perspective on the facility's services, care quality, and management. Some families have experienced significant distress, such as the loss of a resident's wedding ring, which was not documented upon admission, leading to a lack of accountability from the facility. Concerns were also raised about the quality of care in the memory care unit, including issues with cleanliness, management of residents' health, and overall safety.

On the other hand, many reviews praise the facility for its caring and attentive staff, quality of life, and the range of activities and amenities available. Residents and their families have highlighted the positive environment, including the facility's cleanliness, the friendly and engaging nature of the staff, and the variety of social events and activities that foster a sense of community. The facility's efforts to accommodate residents with personalized care and engaging activities are also commended.

However, some reviews express concerns about the facility's management and corporate priorities, particularly regarding communication with families and the handling of facility maintenance issues. The cost of care and the facility's policies on insurance and billing have also been points of contention for some families.

Despite these mixed reviews, many families have found peace of mind in placing their loved ones at Canyon Trails, citing the staff's exceptional care and the positive impact on their family members' well-being. Special events and the facility's ability to create a welcoming and inclusive environment for residents and their families are frequently mentioned as highlights of the Canyon Trails experience.