Liana Of Venice

Reviews of the senior living facility have shown a mix of experiences, with many highlighting the positive aspects of care, engagement, and facility cleanliness, while others express concerns over care quality and management.

• Several reviewers commend the facility for its cleanliness, engaged residents, attentive staff, and hands-on management. The presence of smiles on staff faces and the overall refreshing atmosphere are particularly appreciated.
• Personal experiences shared by private caregivers and family members reflect gratitude towards the facility for providing caring, loving, supportive, and attentive care during transitions, especially for those with Alzheimer’s and physical or mental decline.
• Positive remarks also include the facility being friendly, understanding, responsive, professional, and offering spacious rooms, pleasant staff, and engaging activities such as music and social events.
• However, some reviews express disappointment, citing a decline in quality following ownership changes, concerns over cost-cutting measures, lack of proactive communication from management, and issues with resident hygiene and care.
• Contrasting experiences highlight the facility’s memory care unit, medical care availability, and the quality of staff and administration. Entertainment options and the quality of the chef and menus receive praise, contributing to a positive view of the facility’s value.
• Concerns about limited outdoor space and the impact on resident enjoyment of the outdoors are noted, despite the facility's affordability and convenient location.
• Negative experiences include severe neglect leading to health complications, with one review detailing a lack of basic standards of care resulting in hospitalization.
• Amidst the mixed reviews, several testimonials specifically commend the nursing director for providing peace of mind and taking loving care of residents, highlighting the facility’s design with dementia patients in mind and the overall phenomenal care.
• Warnings from some reviewers advise against choosing the facility based on their personal negative experiences, including instances of neglect and inappropriate medication administration.

In summary, while many reviews praise the facility for its staff, care quality, and environment, others raise serious concerns about management, care standards, and resident well-being. Prospective residents and their families are encouraged to consider these varied experiences when making care decisions.