📞 Call for pricing and availability: (800) 780-8101
Letcher Manor
73 Piedmont Drive, Whitesburg, KY 41858
For Pricing & Availability
(800) 780-8101To Reach a Resident
(606) 633-1434Estimated Pricing
Price Comparison
Letcher Manor Description
Letcher Manor is a community that offers memory care, nursing care, respite care, skilled nursing and rehabilitation and is about 16.4 miles outside the small town of Big Stone Gap, Kentucky. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.
The community has an average rating of 8.1 out of 10 making it the highest rated community in the city. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Whitesburg
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Whitesburg
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Whitesburg
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews:
- Some reviewers have expressed significant dissatisfaction, citing neglect, rude and uncaring staff, and a lack of responsibility in patient care. Concerns include poor communication, especially regarding patient health updates, and allegations of staff misconduct, including drug use.
- Specific complaints include failure to walk patients, mean behavior towards patients, and a lack of notification to families about significant health events. There are also reports of night shift staff engaging in drug use.
- One review detailed a traumatic experience with the facility's rehabilitation services, including neglect, lack of sterilization of personal items, and withholding medication.
Positive Reviews:
- Several reviewers praise the facility, highlighting the cleanliness, attentive and friendly staff, and excellent care provided to residents.
- Positive remarks also focus on the staff's kindness and caring nature, with some reviewers noting the facility as a wonderful place to work and expressing gratitude for the management's support.
- One review specifically mentions a resident being treated with dignity and respect, enjoying great relationships with the workers, and feeling like royalty.
Mixed Feedback:
- The reviews present a mixed picture, with some describing the facility as the best and highlighting the wonderful staff and management, while others raise serious concerns about patient care and staff behavior.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 2
Staffing rating: 1
Quality measure rating: 2
Long-term quality measure rating:
3
Short-term quality measure rating:
1
Nursing Home Overview
Participation
date: Oct. 2, 1989
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 142
Total current residents: 126
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Both
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 1
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2018-09-26 | 2018-10-25 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2019-11-07 | 2019-11-28 | D | Resident Assessment and Care Planning Deficiencies | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. |
| 2019-11-07 | 2019-11-28 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-11-07 | 2019-11-28 | D | Resident Assessment and Care Planning Deficiencies | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. |
| 2019-11-07 | 2019-11-28 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2018-10-11 | 2018-11-03 | J | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2018-10-11 | 2018-11-03 | J | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2018-10-11 | 2018-11-03 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-10-01 | 2020-11-19 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2020-10-01 | 2020-11-19 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2017-09-14 | 2017-10-07 | D | Quality of Life and Care Deficiencies | Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. |
| 2017-09-14 | 2017-10-07 | D | Environmental Deficiencies | Have a program that investigates, controls and keeps infection from spreading. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-10-11 | $6,500 |
What is in the Neighborhood
- The closest city is Big Stone Gap which is 16.4 miles away and has a population of 5,614 (very small town).
- The average income is $50,276, which is low compared to other zip codes.
- Weather
- High Temperature: 78
- Low Temperature: 36
- Average Temperature: 58.4
- Day Breakdown: The area gets 201 days of rain, 24 days of snow and 139 days of sun
- Precipitation: 3.1 inches a year
- The crime rate is 0.06 per 100 people which is very low compared to other cities.
- Violent Crime: 0.0 incidents per 100 people
- Property Crime: 0.0 incidents per 100 people
- Drug-Related Crime: 0.06 incidents per 100 people
- The average life expectancy in zip code is 72.87 years old, which is very low compared to other zip codes.
Click the button above to explore the neighborhood
Supermarkets
Price Less Foods
0.8 miles awayWalmart
0.8 miles awaySaba Market
11.6 miles awayFoodland IGA
11.7 miles awayFood City
13.6 miles awayNone Found
None Found
Banks
Whitaker Bank
0.9 miles awayCommunity Trust Bank
1.0 miles awayNew Peoples Bank
11.6 miles awayBB&T
15.4 miles awayFirst Bank & Trust
15.6 miles awayHospitals
Whitesburg ARH Hospital
0.1 miles awayleatherwood blacky clinic
15.3 miles awayNorton Community Hospital
15.4 miles awayMountain View Regional Medical Center
15.4 miles awayWellmont Lonesome Pine Hospital
16.6 miles awayPharmacies
Wildcat Pharmacy
11.6 miles awayCVS Pharmacy
15.8 miles awayLonesome Pine Economy Drug
16.0 miles awayNorton Pharmacy
16.0 miles awayRite Aid
19.4 miles awayDentists
David Narramore
0.8 miles awayDesigning Smiles Cosmetic Dental Center
15.8 miles awayParks
River Park
0.2 miles awayHensley-Pine Mountain Wildlife Management Area
2.3 miles awayNone Found
None Found
Culture
Coal Miners Memorial Theater
13.0 miles awayPark Avenue Theatre
15.9 miles awayThe Forum
22.5 miles awayAmphitheater
23.3 miles awayRestaurants
Pine Mountain Grill
0.5 miles awaySummit City on Main
0.9 miles awayChina Garden Buffet
15.3 miles awayNut's Grille & Subs
15.3 miles awayMonterey Mexican Restaurant
15.4 miles awayGet exact pricing & check availability
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Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
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