Lester Senior Housing Community

Positive Reviews:

• Many visitors and residents find the community lively, with residents enjoying a range of activities.
• The staff is often described as excellent, and the community offers amenities like libraries, sitting areas, and a variety of activities.
• Some reviewers highlighted the cleanliness of the facility, the friendliness and accommodation of the staff, and the comprehensive services provided to residents.
• Several reviews appreciated the community's efforts in providing meals, transportation for shopping or doctor's appointments, and a range of activities including movies.
• The availability of different apartment layouts and the inclusion of amenities like washers and dryers in the apartments were positively noted.

Negative Reviews:

• Several reviews criticized the administration for being uncaring and mainly focused on filling beds rather than genuinely caring for the residents.
• There were complaints about the lack of responsiveness from the administration regarding concerns about loved ones.
• One review detailed a serious incident involving a medication overdose that resulted in hospitalization and permanent damage, along with issues regarding billing and insurance.
• Concerns were raised about the high staff turnover, minimal activities, and security issues such as burglaries.
• The facility's policy on Medicaid and handling of residents who run out of money was a significant concern for some, with reports of residents being moved to nursing homes.

Mixed Reviews:

• While some reviews praised the community for its amenities and services, others found the apartments too small or criticized the lack of certain amenities like a swimming pool.
• The cost of living in the community and the meal service (particularly the lack of weekend meals) were points of contention for some reviewers.