Lennar - Osborne Trails

Positive Feedback:

• Many reviewers love their new Lennar homes, highlighting the responsiveness, helpfulness, and friendliness of the sales team, particularly praising Dominique for her exceptional service.
• Customers appreciated the easy and painless sales process, with some noting that their homes were completed earlier than promised.
• Several reviewers mentioned the high level of customer satisfaction across Lennar departments, emphasizing the culture of care and attention to detail.
• Some buyers were impressed with the post-sale service, including prompt warranty service and continued support from sales representatives.
• The community's location, design, and amenities, especially in Osborne Trails, were highlighted as positives, with mentions of good pricing and proximity to local attractions.

Negative Feedback:

• A few reviewers expressed dissatisfaction with the build quality, mentioning frequent repairs and describing the construction as rushed.
• There were complaints about the community's rules and regulations, with one reviewer likening it to a prison due to restrictions and surveillance.
• Some customers reported issues with getting certain problems fixed, suggesting a lack of responsiveness to maintenance requests.

Mixed Feedback:

• While the landscaping and home designs generally received praise, there were comments about the need for better plant selection and the desire for additional features like a half bath.

Overall Impression:

Lennar homes and communities, particularly Osborne Trails, are generally well-regarded for their location, design, and customer service. The sales team, especially Dominique, received high praise for their dedication and support. However, there are areas for improvement in build quality and maintenance responsiveness.