Leisure Vale Assisted Living

Leisure Grove has received a mix of reviews from residents, their families, and neighbors. One review highlights the departure of a beloved staff member, Simy, who has been with the facility for over 15 years, praising her compassionate care. Another review compliments the beautiful entrance and garden but criticizes the outdated interiors and high costs. Some reviews express severe dissatisfaction, describing the care as neglectful and the staff as inexperienced and disrespectful.

Conversely, several positive reviews commend the facility. One resident praises the administrator, Jessie Motto, for being fantastic and helpful. Another review from a family member appreciates the professional and kind treatment their grandfather received, including regular medication administration, doctor appointments, and clean facilities. A long-term resident of almost 10 years shares a heartfelt endorsement of the caring staff and the sense of family among residents.

However, a neighbor describes the facility as a place of "torture," reporting hearing residents' cries for help unattended, leading to police involvement. Yet, another family member expresses satisfaction with the care their sister received, highlighting the kindness and hard work of the staff and the director's efforts to maintain communication with families.

On the other hand, a critical review advises against sending loved ones to Leisure Grove, citing a 2-star rating, neglect, and mistreatment of patients, underpaid and stressed workers, and management focused solely on profit.

In summary, Leisure Grove's reviews range from high praise for its staff and care to severe criticism concerning the treatment of residents and facility conditions. Prospective residents and their families may find these mixed reviews helpful in making an informed decision.