Leisure Vale Assisted Living

Leisure Grove has received a mix of reviews from residents, their families, and neighbors. One review highlights the departure of a long-serving, compassionate staff member, Simy, who has positively influenced residents' lives for over 15 years. The facility's entrance and garden are praised for their beauty, though some concerns are raised about the interior's outdated features and the high cost of living there.

Some reviews express dissatisfaction with the care provided, mentioning inexperienced staff and a lack of respect towards the elderly. However, others share positive experiences, highlighting the administrator, Jessie Motto, for being fantastic, helpful, and making residents feel happy and at home. The facility is commended for its cleanliness, professional staff, and engaging activities like bingo, which are enjoyed by the residents.

A long-term resident praises the warm welcome, caring staff, and the sense of family among residents, despite acknowledging that the facility is not perfect. In contrast, a neighbor describes hearing distressing cries for help from residents, suggesting a lack of timely care and support.

Another review appreciates the facility for its kindness, responsibility, and hard work, especially noting the director's efforts to maintain communication with families and support residents. Yet, another review advises against the facility, citing a low rating, neglect, and mistreatment of patients, underpaid and stressed workers, and a focus on profit over care by the owners.