Leisure Park

Reviews for the senior living facility highlight a mix of experiences. Some reviewers praise the staff's kindness and the facility's ability to make transitions smooth for new residents, citing specific staff members as being exceptionally helpful and caring. The facility is described as lovely, with good food, friendly atmosphere, and great accommodations, making it a recommended choice for many.

However, there are significant concerns raised about the treatment of staff and the quality of care. Some reviews mention the facility's underpayment and mistreatment of frontline staff, leading to high turnover rates and a loss of valuable employees. This has raised concerns about the level of care and attention residents receive. Issues with staff behavior, slow service in the dining area, and inadequate responses to complaints about resident care were also noted.

Specifically, there are complaints about the facility's handling of COVID-19 protocols, with some family members feeling unfairly treated during visits. Additionally, there are alarming reports of neglect, such as residents being left in unsanitary conditions.

On the positive side, many reviews express gratitude for the caring and responsive administration, the variety of activities and trips available to residents, and the overall supportive community atmosphere. The skilled nursing, memory care, and assisted living sections received particular praise for their staff's dedication and the quality of care provided.

In summary, while there are many positive aspects to the facility, including friendly staff and a welcoming environment, concerns about staff treatment and certain care practices suggest areas for improvement. Prospective residents and their families may want to consider these factors when making their decision.