Legend At Rivendell

Reviews of the senior living facility present a mixed picture, with some highlighting excellent care and others raising serious concerns:

• Several reviewers praised the facility for its caring staff, clean environment, and engaging activities. They felt their loved ones were treated like family, with personalized attention and a variety of social functions and outings available.
• Positive feedback also mentioned the quality of the food, the professional and knowledgeable staff, and the overall atmosphere of the community, describing it as a great place to live.
• However, some reviews raised significant issues, including concerns about the lack of activities in the memory care wing, poor room conditions, and inappropriate dietary choices for diabetic residents.
• There were reports of theft, with family members alleging that their loved ones' jewelry was stolen, and complaints about residents feeling unsafe and bullied by staff members.
• One reviewer claimed their father was abused by staff, and despite raising the issue, the facility continued to support the accused staff members. This reviewer also reported being robbed while moving their parents' belongings out of the facility.
• Concerns about staff behavior were mentioned, including staff being on their phones, bullying among staff members, and a lack of effective supervision, especially on weekends.
• One review highlighted the spread of COVID-19 without proper notification to families and the sudden resignation of the nursing staff, which led to their decision to move their mother out of the facility.

Overall, while some reviews reflect a positive experience with caring staff and a welcoming environment, others raise serious concerns about resident safety, staff behavior, and management practices.