Legacy Village Of Sugar House

Positive Feedback:

• Many reviewers highlight the caring and competent staff, noting their dedication to the residents' well-being and comfort.
• The facilities, including independent and assisted living, receive praise for their beauty, maintenance, and the quality of life they offer, including activities, entertainment, and dining options.
• Residents and visitors appreciate the sense of community, the variety of activities available, and the attention to individual needs, including dietary and medical care.
• The location of the facilities is often mentioned positively, with easy access to local amenities and beautiful surroundings.
• Some reviewers specifically commend the management and staff for their exceptional service and for going above and beyond in their roles.

Negative Feedback:

• Concerns about safety due to the presence of homeless individuals in the parking garage and non-uniformed security personnel.
• Some reviewers express dissatisfaction with the level of care relative to the cost, mentioning issues such as understaffing and delayed services.
• One review criticizes the quality of the food, describing it as unsatisfactory and sometimes overly salty.
• A former employee shares a negative experience working at the facility, citing a lack of accommodation for disabilities, poor treatment, and issues with management and staff turnover.

Overall:

Legacy Village receives a mix of highly positive reviews for its staff, facilities, and the quality of life it offers to residents, alongside some criticisms related to safety, care levels, and employee experience. The majority of feedback from residents and their families is positive, emphasizing the caring community and the variety of activities and services available.