Legacy Rehabilitation & Living

The reviews for Legacy senior living facility present a mixed picture, with some highlighting positive experiences and others expressing serious concerns. Positive comments often praise the staff's caring and intentional nature, with residents and their families feeling like part of a community. Activities and therapy are appreciated, contributing to a sense of home and well-being for some residents.

However, several reviews raise significant issues regarding the quality of care and management practices. Concerns include failure to administer critical medication, leading to severe health complications such as kidney failure and sepsis. Communication problems are noted, with staff sometimes being unresponsive to phone calls or in-person inquiries. There are also alarming reports of neglect, with instances of residents not being checked on adequately, leading to tragic outcomes. Additionally, some reviews criticize the facility's environment, mentioning uncomfortable temperatures and inadequate maintenance.

While there are instances of staff being described as pleasant, welcoming, and professional, there are also accounts of unethical behavior, high staff turnover, and a lack of engaging activities for residents, particularly in the memory care area. The physical condition of the facility and the handling of personal belongings also come under scrutiny, with reports of lost items and unstimulating living spaces.

In summary, while some find Legacy to be a loving and engaging community, others urge caution due to experiences of neglect, poor management, and inadequate care. Prospective residents and their families are encouraged to conduct thorough research and consider these varied experiences when making decisions about senior living options.