Legacy Oaks Of Sacramento

Summary of Reviews:

• A vendor with nearly 2 years of experience at the facility reports poor care standards, including delayed response to call buttons, medication management issues, and unclean conditions. Residents have voiced numerous complaints about the quality of care and living conditions.
• One review criticizes the management for favoritism towards certain employees, highlighting an instance where a dedicated employee was denied time off during a family crisis due to others being allowed to call out without valid reasons.
• A former Life Enrichment Director describes a decline in the facility's conditions and care, especially in the memory care section, citing issues such as understaffing, lack of activities, and unsanitary conditions. The review also mentions inappropriate behavior by staff and neglect of resident needs.
• An agency worker expresses dissatisfaction after only two days on the job, citing poor management and unsanitary conditions, and refuses to work or refer others to the facility.
• A family member describes the facility as neglectful, with residents experiencing malnourishment and unattended injuries, leading to hospitalization and discovery of multiple fractures.
• Positive feedback mentions three staff members who are praised for their passionate and caring approach towards a resident, contrasting with a new nurse perceived as lacking empathy.
• Another review appreciates the informative and lengthy discussion with a staff member but ultimately chose another facility for more stimulating care for their loved one.
• The affordability of Legacy Oaks is cited as the reason for choosing the facility in one review.